Jeroen Herdes

Projectcoordinator / Planner at van der Heide
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency
  • German Limited working proficiency
  • French Elementary proficiency

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Huub Clerx

Zakelijk en correct tav klanten en collega's

Marco Felix

Ik ken Jeroen Herdes als zeer collegiale en behulpzame collega. Hij verstond zijn vak en zocht altijd naar de meest gunstigste oplossing van de problemen welke hij tegen kwam. Hij is een professional en weet zelfstandig zijn weg te vinden. Maar ook als teamplayer is hij prettig in de omgang.

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Credentials

  • ITIL foundation
    Global Knowledge Nederland
    Aug, 2018
    - Nov, 2024
  • Certified Scrum Master
    Scrum Alliance
    Dec, 2017
    - Nov, 2024
  • Certified Telecom Engineer
    Schuuring
    Dec, 1997
    - Nov, 2024
  • Agile DSDM foundation
    Computrain
  • Microsoft Excel 2010
    Microsoft
  • Microsoft Sharepoint Services 3.0
    Microsoft
  • NLP practitioner
    BTSW

Experience

    • Netherlands
    • Electrical Equipment Manufacturing
    • 100 - 200 Employee
    • Projectcoordinator / Planner
      • Nov 2021 - Present

    • Netherlands
    • Telecommunications
    • 1 - 100 Employee
    • Coördinator servicedesk
      • Jun 2020 - Nov 2021

      ● Service and Delivery for Unify telecommunication ● Coordinating Projects for Large Enterprice customers. ● Making sure that the Field Engineers work safe, happy and efficient meeting the ISO and VCA requirements. ● Liaising with customers, account & service managers, third parties and business partners. ● Service and Delivery for Unify telecommunication ● Coordinating Projects for Large Enterprice customers. ● Making sure that the Field Engineers work safe, happy and efficient meeting the ISO and VCA requirements. ● Liaising with customers, account & service managers, third parties and business partners.

    • Netherlands
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Service coördinator / planner
      • Jan 2019 - May 2020

      Team coordinator of operational planning for Weishaupt burners. Serving a wide variety of customers such as food-, steel- and paint industry, maritime transport and hospitals. Planning delivery and service for customers using professional heating systems. Serving our direct customers and customers of intermediate suppliers. Making sure that the commissioning of new burners complies with their purpose. Team coordinator of operational planning for Weishaupt burners. Serving a wide variety of customers such as food-, steel- and paint industry, maritime transport and hospitals. Planning delivery and service for customers using professional heating systems. Serving our direct customers and customers of intermediate suppliers. Making sure that the commissioning of new burners complies with their purpose.

    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Operational Resourceplanner / Teamleader / Scrum Master
      • Oct 2011 - Dec 2018

      ● Service and Delivery for Unify Siemens- and occasionally for Dealing & Trading portfolio. ● Coordinating Projects for Large Enterprice customers. ● Making sure that the Field Engineers work safe, happy and efficient meeting the ISO and VCA requirements. ● Liaising with customers, account & service managers, third parties as well as logistics and several business partners. ● Service and Delivery for Unify Siemens- and occasionally for Dealing & Trading portfolio. ● Coordinating Projects for Large Enterprice customers. ● Making sure that the Field Engineers work safe, happy and efficient meeting the ISO and VCA requirements. ● Liaising with customers, account & service managers, third parties as well as logistics and several business partners.

    • Netherlands
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operational Resourceplanner
      • Jan 2009 - Sep 2011

      ● International resourceplanner for data, Voice over IP, Private automatic branche exchange. ● Portfolio; Nortel, Mitel, Tandberg videocommunication, Nice & Vincent voiceloggers. ● International resourceplanner for data, Voice over IP, Private automatic branche exchange. ● Portfolio; Nortel, Mitel, Tandberg videocommunication, Nice & Vincent voiceloggers.

    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Operational Resourceplanner
      • Nov 2007 - Dec 2008

      ● Operational resourceplanner for data, Voice over IP, Private automatic branche exchange. ● Portfolio; Nortel, Alcatel, Siemens, Ericsson,Tandberg videocommunication, Nice & Vincent voiceloggers.

    • Trainer / Supervisor / Coach
      • Jan 2005 - Oct 2007

      ● Coaching and training employees at 2nd line Help-desk ADSL / VOIP.● Coaching and training employees for Customer Contact● Developing training material of new services and appliances

    • Allround Leased Lines Engineer
      • May 1998 - Dec 2004

      ● Engineering of international leased lines. ● Routing Analogue- and SDH transmission from 64k up to full 155 Mb fibers, controlled or "darkfibers ". ● Planning technical routes and preparing the workload for my mechanics so they can build and deliver flawlessly.

    • Netherlands
    • Telecommunications
    • 100 - 200 Employee
    • Telecom Engineer / Sales Coordinator
      • Nov 1997 - Apr 1998

      ● Certified as Telecom Engineer at training center Schuuring Harderwijk after office hours. ● Seconded at KPN as commercial sales coordinator. ● Certified as Telecom Engineer at training center Schuuring Harderwijk after office hours. ● Seconded at KPN as commercial sales coordinator.

    • Civil Engineering
    • 700 & Above Employee
    • Technical engineer for PTT / KPN
      • Jan 1991 - Oct 1997

      ● Seconded at KPN as Sales Coordinator small enterprice business solutions ● Technical draftsman for G.E.B. revising blueprints ● Seconded at KPN as technical data engineer ● Seconded at KPN as Sales Coordinator small enterprice business solutions ● Technical draftsman for G.E.B. revising blueprints ● Seconded at KPN as technical data engineer

    • Netherlands
    • Human Resources Services
    • 500 - 600 Employee
    • Technical draftsman for PTT
      • Apr 1990 - Dec 1990

      Through Randstad I worked at Fugro Inpark making; as-built telecomblueprints for PTT ( Dutch telecom ). And revision of blueprints for GEB ( Energy supplier for Amsterdam region ) Through Randstad I worked at Fugro Inpark making; as-built telecomblueprints for PTT ( Dutch telecom ). And revision of blueprints for GEB ( Energy supplier for Amsterdam region )

    • Netherlands
    • Armed Forces
    • 700 & Above Employee
    • Despatch rider
      • Feb 1989 - Mar 1990

      During the coldwar I got drafted, after my training for motorcycle despatch rider i served at the Staff of Staff 41th Pantzer Infantery Brigade Stoottroepen in Seedorf Germany. During the coldwar I got drafted, after my training for motorcycle despatch rider i served at the Staff of Staff 41th Pantzer Infantery Brigade Stoottroepen in Seedorf Germany.

Education

  • Scrum Alliance
    Certified Scrum Master, Agile
    2017 - 2018
  • Europa College
    MTS- E, Electrotechnical enginering
    1991 - 1995
  • Contardo Ferrini
    HAVO

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