JERMAINE DYAN WONG

Global Graduate Trainee at China Mobile International Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Quezon City, National Capital Region, Philippines, PH
Languages
  • English Native or bilingual proficiency
  • Mandarin Chinese Limited working proficiency
  • Tagalog Native or bilingual proficiency
  • Hokkien Limited working proficiency

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Experience

    • China
    • Telecommunications
    • 700 & Above Employee
    • Global Graduate Trainee
      • Jul 2022 - Present

    • Philippines
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Intern
      • Jan 2022 - Apr 2022

      - Conducted competitor analyses on other motorcycle ride-hailing apps to identify points for improvement for the Angkas app - Surveyed headquarters and biker processes then suggested process improvements - Executed basic IT troubleshooting and laptop deployment via TeamViewer - Conducted competitor analyses on other motorcycle ride-hailing apps to identify points for improvement for the Angkas app - Surveyed headquarters and biker processes then suggested process improvements - Executed basic IT troubleshooting and laptop deployment via TeamViewer

    • Singapore
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Intern
      • Nov 2021 - Jan 2022

      - Evaluated the completeness and validity of documents submitted for the Know Your Customer process, necessary to onboard as a merchant on the GLife platform - Liaised with the GCash team to process merchant onboardings - Generated and reached out to new merchant leads - Prepared commercial pitch decks - Evaluated the completeness and validity of documents submitted for the Know Your Customer process, necessary to onboard as a merchant on the GLife platform - Liaised with the GCash team to process merchant onboardings - Generated and reached out to new merchant leads - Prepared commercial pitch decks

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Seller Operations Intern
      • Jan 2021 - Apr 2021

      - Created and maintained shared trackers crucial to internal processes such as order cancellations and seller performance monitoring - Generated weekly data reports on select KPIs, the highlights of which are regularly presented to relevant account managers - Provided insights and data analysis reports used by senior staff for initiative proposals - Collaborated with senior staff to create SOPs for internal processes such as requesting for order cancellations and appealing for claims - Assigned to multiple routine tasks like the updating of daily monitoring trackers and the manual tagging of penalties Show less

    • Philippines
    • Entertainment Providers
    • 200 - 300 Employee
    • Operations Intern
      • May 2020 - Jul 2020

      - Established and monitored internal process trackers across various departments and projects - Assisted in initiating and implementing employee and intern engagement programs - Created a system and internal process guide for the organization's internship program - Established and monitored internal process trackers across various departments and projects - Assisted in initiating and implementing employee and intern engagement programs - Created a system and internal process guide for the organization's internship program

Education

  • Ateneo de Manila University
    Bachelor of Science - BS, Management Engineering
    2018 - 2022

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