Management & Program Analyst

• May 2023 - Present

Serves as a Management and Program Analyst providing a variety of management analytical services in support of program requirements for the directorate involving personnel administration, manpower requirements, management studies, labor budget, and special directorate level programs. Conducts reviews of assigned programs and analyzes and evaluates the effectiveness of substantive program operations in meeting established goals and objectives. Develops recommendations to improve the efficiency and effectiveness of assigned program areas. Assignments embrace several of the specialized areas of management, such as organizational analysis, work methods and standards, procedure analysis, and statistical analysis. Provides management advisory services to management, operating officials, and staff members regarding assigned programs. Show less

Health Educator, MPH

• Oct 2018 - Present

Health Educator

• Oct 2018 - Present

US Army

• Sep 1995 - Present

• Responsible for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services • Monitors patient flow to ensure appropriate utilization of physician time and staff coverage • Reviews patient registration and data entry into the system for timeliness, accuracy, and thoroughness • Handles patient complaints and resolves any medical/administrative problems • Conducts spot audits to ensure compliance with established policies and procedures • Provides physician and staff training as required • Keeps lines of communication open between practice staff and administration • Insures a high employee morale and a professional, effective, and efficient working atmosphere • Analyzes financial activities and forecasts actual revenue/expenditures versus approved budget • Insures that the staff follows all Joint Commission and Risk Management guidelines • Evaluates each employee's performance and provides appropriate guidance and feedback • Counsels, disciplines and/or recommends termination of employees as required Healthcare Specialist •Obtain and record vital signs including blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem •Performs routine tests including EKG’s •Draws and collect blood samples from patients and prepare specimens for laboratory analysis •Administer ordered medications and/or vaccines •Documents patient plan of care, tests and results in the medical record as directed by the provider •Schedules patients for diagnostic testing, follows up to ensure completion of testing •Communicates with patient regarding test results and plan of care by phone or mail as directed •Prepares, cleans and sterilizes instruments, maintains equipment, keeps patient exam rooms clean, stocked, orderly, and disposes of contaminated items including sharps according to protocol Show less

HEALTHCARE TECHNICIAN

• Nov 2016 - Oct 2018

Clinical Manager

• Oct 2014 - Jun 2016