Jerica Rook
Front Office Manager at NCG Hospitality- Claim this Profile
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Bio
Experience
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NCG Hospitality
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United States
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Hospitality
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100 - 200 Employee
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Front Office Manager
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Jan 2022 - Present
United States
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Front Office Supervisor
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Jul 2018 - Jan 2022
Glendale, AZ Accommodate hotel patrons by registering and assigning rooms to guests and issuing room keys or cards Keeping records of occupied rooms and guests' accounts Making and confirming reservations Presenting statements to and collecting payments from departing guests
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Guest Service Representative
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Dec 2017 - Jul 2018
United States
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smith-southwestern
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Wholesale
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1 - 100 Employee
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Purchasing Clerk
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Mar 2016 - Dec 2017
Confers with vendors to obtain product or service information such as price, availability, and delivery schedule Obtains price quotes from multiple suppliers Issues purchase orders to suppliers and confirm delivery date, quantity ordered and price are correct.
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Administrative Assistant
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Aug 2014 - Mar 2016
Phoenix,AZ Handled all incoming calls Filed and recorded all new entry students in Excel Processed and built folders for new student financial aid paperwork Made out going calls to new students requesting necessary paperwork
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Dispatcher
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Jan 2014 - Aug 2014
Phoenix, AZ Responsible for coordinating the dispatch and communications for an assigned shift Receives and records all incoming calls from all airline personnel for services needed Assigns individuals and teams to tasks and locations Communicates assignments to employees and enters assignment data in computer database
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Food Service Worker
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Sep 2012 - Oct 2013
Glendale, AZ • Prepare or assist in the preparation of a variety of foods in accordance with departmental work production standards • Set up serving line and serve meal or meal components • Clean and sanitize in accordance to approved safety practice for the following: pots and pans/utensils, counters, and prep tables • Operate, clean and sanitize all kitchen equipment • Follow approved safety practices to ensure that safe conditions are maintained in the kitchen, food-serving area, and in… Show more • Prepare or assist in the preparation of a variety of foods in accordance with departmental work production standards • Set up serving line and serve meal or meal components • Clean and sanitize in accordance to approved safety practice for the following: pots and pans/utensils, counters, and prep tables • Operate, clean and sanitize all kitchen equipment • Follow approved safety practices to ensure that safe conditions are maintained in the kitchen, food-serving area, and in dining area • Store food and supplies in accordance with instructions Show less
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Education
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The Art Institute of Phoenix
Baking and Pastry Arts/Baker/Pastry Chef -
Dysart High School
High School Diploma