Experience

FOSS Britain & Ireland

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Support Engineer - Spectroscopy

  • Sep 2021 - Present

  Customer Service Engineer. Repair, service and installation of NIR, FTIR and X-Ray analytical lab instruments. Customer Service Engineer. Repair, service and installation of NIR, FTIR and X-Ray analytical lab instruments.



ITEA International

• Saudi Arabia
• Telecommunications
• 1 - 100 Employee

• Radar Maintenence Engineer

  • Jan 2020 - Mar 2020

  Provide Preventative and Corrective Maintenance on MSACS Mobile Surveillance and Approach Control System. Customer is Leonardo and Royal Saudi Arabian Air Force. Provide Preventative and Corrective Maintenance on MSACS Mobile Surveillance and Approach Control System. Customer is Leonardo and Royal Saudi Arabian Air Force.



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Systems Engineer

  • Oct 2018 - Oct 2019

  Part of the Systems Integration Verification and Validation Team. Responsible for planning and conducting systems integration testing on the platform and associated sub-systems as well as planning and conducting test & trials for the qualification and verification against the system requirements. Support Engineer to the Land Environment Air Picture Provision LEAPP capability. Part of the Systems Integration Verification and Validation Team. Responsible for planning and conducting systems integration testing on the platform and associated sub-systems as well as planning and conducting test & trials for the qualification and verification against the system requirements. Support Engineer to the Land Environment Air Picture Provision LEAPP capability.



Bentley Motors

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Project Manager

  • Aug 2015 - Oct 2018

  ● To manage suppliers and customers, ensuring that test activities conducted both internally and externally are delivered to the required timing, cost and quality to support the objectives of the Powertrain department.● Develop and manage the test plans, Simulated EWP Transmission Test projects, utilising both internal and external resources, satisfying all test requirements, as required by the Bentley Product Plan. Ensure clear communication to customers at all times. Manage any change to test requirements, facilitating the prioritisation of test activities and manage any conflicts arising. Support the Functional Manager – Test Operations in the definition and management of associated project budgets, budget forecasting. Ensure traceability through detailed documentation / reporting of all Test activities. Provide End Of Test reports for the customer. Work with the Functional Manager – Test Operations to ensure that technical capability and capacity is available to support the Powertrain test programmes through close collaboration with internal and external suppliers. Develop strategic relationships / partnerships with counterparts in appropriate internal / external and VW group organisations. Propose departmental strategy for facilities, infrastructure, resources and outsourcing for review by the Functional Manager – Test Operations and approval by the Head of Department, to satisfy the future Powertrain Test requirements to support the Business objectives. Develop and maintain own specialist technical knowledge / capability to support the Powertrain technical strategy.



JLR

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Project Engineer

  • Oct 2014 - Mar 2015

  ● Contracted by JLR; developed a process for managing long and medium term planning. Identified and delivered efficiency projects in order to improve internal facility capacity and to define future requirements reducing costs to the business; to achieve data quality and utilisation. Started to develop a process for the PowerTrain department to achieve ISO17025 certification. The facility comprises a vehicle soak area, five emission test cells for both diesel and gasoline testing. Dynamometer (rolling road) on which the vehicle is driven to a set test cycle. The dynamometer is set to simulate real life road conditions for a particular vehicle derivative; Analysis equipment, used to measure harmful pollutants, greenhouse gases & particulates emitted from the vehicle. Control PCs and software (HORIBA and VETS (Vehicle Emission Test Systems)) used to control the analysis equipment and to generate test reports.



Airbus

• France
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Project Engineer

  • Jan 2011 - Jun 2014

  ● Managed all project implementation engineering activities successfully and on time, had engineering input into multiple projects; this included the writing and development of system acceptance test plans for the deployable communications node, comprising Tetra Radio, leaky feeder Design, SATCOM, GSM, IP Telephony, DCCIS, Power and HVAC, ensured that the sub-contractor delivered engineering aspects on time and provided technical solutions; ● Built and managed excellent subcontractor relationships to ensure that projects were always delivered on time, continually analysing design and installation progress and conducting maintenance and maintainability assessments;● Responsible for the delivery of Deployable Tropospheric Scatter Radios for SANGCOM, commissioning test plans and producing technical drawings, analysing technical manuals, managed the site / system acceptance tests and field trials in an extremely challenging environment in Saudi Arabia, ● Completed full reporting in relation to failures and issues, offering recommendations to ensure resolution;● Ensured the full provision of project updates, enabling enhanced communication channels;● Continually enhanced efficiency including the creation of a technician focused ‘Deployment Guide’, ‘Maintenance Instruction Card’ and an ‘Equipment Handbook’;● Was able to confidently communicate as the Subject Matter Expert during daily Project Engineering meetings and discussions with the customers and the sub-contractors; ● Provided technical advice to Project Managers on Motorola Tetra Upgrade;● DWDM and Nationwide Fibre Project - utilised expertise within optical network design, node implementation, circuit provisioning and fault finding.

• Network Operations Centre (NOC) Manager

  • 2008 - Jan 2011

  ● Direct responsibility for maintaining full managerial control of the regional telecommunications network and engineering team, overseeing the diagnosis of all network faults, delivering full support to field engineers, successfully dealing with all issues through to resolution;● Responsible for a team of eight Network Operations Centre Engineers and sixty Field Engineers (Telecommunications and Power Technicians). Staff Performance Appraisals; ● Manages reporting regarding network faults, actions and issues, completing extensive customer liaison;● Ensured elimination of re-occurrence of faults through root cause analysis, completion of key investigations and reporting;● Was able to confidently make decisions on how to improve the network and restore service. Was also able to confidently make decisions when communicating with VIP customers;● Continually worked in line with all service level agreements and key performance indicators and always ensured that service was restored within the contractual agreed time;● Oversaw the configuration control register, network drawings and EMS data base backups;● Selected to deputise for the Regional Manager during absence; ● Produced complex monthly, quarterly and annual analytical performance reports in relation to Digital Bearer Systems in line with ITU criteria of SES/UAS;● Created and managed all level 1/2 training workbooks for Digital Microwave Radio and Motorola Tetra Radio;● Created and managed all level 1/2 training workbooks for Digital Microwave Radio and Secure Mobile Radio.

• Network Engineer TAC3

  • Mar 2007 - Jan 2011

  ● Network Engineer - NOC. TAC3 - Technical Assistance Committee Level 3 - Specialist discipline: Digital Microwave Radio System. Nera SDH Radios and Ericsson Mini-link PDH Radios.Investigative report writing into root cause analysis of service affecting faults. Key performance Indicators, trend analysis and performance analysis of microwave radio links;● Managed the operation and configuration of EMS, NEW NMS, PBX, MNCC, NETMAN, Motorola PRNM Suite and Tetra Dimetra, EM-OS (UNIX), SCADA, Chronos and DC2K, maintaining exceptional performance of the network and dealing with any faults; ● Maintenance of Motorola Tetra Mobile Switching Office (MSO);● Tasking Field Engineers to rectify faults and managing fault conditions through to closure and making any follow up recommendations.● Provide 'On the Job' training to Saudi Arabian National Guard Officers and soldiers and producing written reports on their progress to their superior officers.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Network Engineer

  • Jan 2006 - Feb 2007

  ● Network Engineer - NOC. TAC3 - Technical Assistance Committee Level 3 - Specialist discipline: Digital Microwave Radio System. Nera SDH Radios and Ericsson Mini-link PDH Radios.Investigative report writing into root cause analysis of service affecting faults. Key performance Indicators, trend analysis and performance analysis of microwave radio links;● Managed the operation and configuration of EMS, NEW NMS, PBX, MNCC, NETMAN, Motorola PRNM Suite and Tetra Dimetra, EM-OS (UNIX), SCADA, Chronos and DC2K, maintaining exceptional performance of the network and dealing with any faults; ● Maintenance of Motorola Tetra Mobile Switching Office (MSO);● Tasking Field Engineers to rectify faults and managing fault conditions through to closure and making any follow up recommendations.● Provide 'On the Job' training to Saudi Arabian National Guard Officers and soldiers and producing written reports on their progress to their superior officers.



Marconi PLC

• Telecommunications
• 1 - 100 Employee

• Network Engineer

  • Nov 2003 - Jan 2006

  ● Managed the operation and configuration of EMS, NEW NMS, PBX, MNCC, NETMAN, Motorola PRNM Suite and Tetra Dimetra, EM-OS (UNIX), SCADA, Chronos and DC2K, maintaining exceptional performance of the network and dealing with any faults; Network Engineer - Specialist discipline: Digital Microwave Radio System. Nera SDH Radios and Ericsson Mini-link PDH Radios.● Investigative report writing into service affecting faults, trend analysis and performance analysis.● General duties in NOC monitoring NEW-NMS (Nera), Netman (Ericsson), Meridian MNCC (Nortel) PBX , EM-OS (Marconi), Motorola SMR Dimetra, Thales Crypographic Element Manager and Building/UPS Element Management.● Tasking Field Engineers to rectify faults and managing fault conditions through to closure and making any follow up recommendations.● Provide 'On the Job' training to Saudi Arabian National Guard Officers and soldiers.

• Technical Instructor

  • Mar 2003 - Nov 2003

  ● Created, delivered and managed technical training courses (Digital Microwave Radio System); ● Prepared lesson plans and selected training materials (PowerPoint presentations, handouts and workbooks) on two course types (Basic and Advanced);● Delivered and managed courses and provided evaluation reports and testing of trainees to determine competency level; Provided one to one training to students as and when required;● The course content based on Operation and Maintenance (Corrective and preventative maintenance);● Guiding the students on how to fault find and rectify faults;● Exam bank of written and practical tests developed;● Providing ongoing support and completing extensive reporting.

• Highways Engineer

  • Jan 2002 - Mar 2003

  ● Successfully completed all field engineering duties including extensive fault finding, repairing, maintenance and testing, working on a variety of equipment including emergency telephones, Neuhaus VMS equipment, Rolls Royce EMS, Techspan EMS, CCTV and element management equipment for motorway analysis;● Worked on an on call basis to deliver all technical support, working remotely and onsite for Police Headquarters and Highways Agency nationally; ● Built and managed excellent third party relationships, maintaining full documentation control and conducting audits.

• Network Engineer

  • Jan 2001 - Jan 2002

  ● Managed the installation and commissioning of all SDH transmission equipment (SMA-1, SMA-4) within the BT network;● Managed all equipment to ensure that installation and commissioning work was completed on time;● Supervised and coached the installation team, ensuring the achievement of all objectives.



British Army

• Armed Forces
• 700 & Above Employee

• Electronics Engineer

  • Jan 1987 - Jan 2001

  ●1998 to 2001–Northern Ireland Electronic Workshop (NIEW) Electronic Technician–Electronic Counter Measures–ECM.Worked as an Electronics Technician in a team carrying out fault finding/repair, maintenance and installation of specialist electronic counter measure equipment. Provide technical support and solutions to 321EOD (Explosive Ordnance Disposal) and operate on an ‘on call’ basis. Manage forward repair teams within the designated area. Carry out on site modifications to the manufacturer’s specifications in response to direct threats. Provide 'On the Job Training' when required to equipment users and technicians. Responsible for requisition of spares, documentation of all completed work, amending the technical library and effective communication with equipment users.●1996 to 1998–School of Electronic and Aeronautical Engineering-Arborfield - Electronic Technician–Radar Systems.Posting and Completed Class 1 Course. Completed BTEC Electronics bridging course towards BTEC HND, Rapier FSB2, High Velocity Missile system (HVM), Javelin S15 and Rapier ATE. ● 1994-1996–47 Regt RA Wksp-Electronic Technician–Radar Systems–S15 Javelin. Responsible for on-site repair, fault finding, maintenance, periodic inspections of man-portable and vehicle mounted radar guided air defence weapon system.Ensuring quality of repairs and modifications performed. Operate in accordance with Health and Safety.●1987-1993–12 Air Defence Regt RA Wksp–Electronic Technician–Radar Systems–Rapier. Jan 1987–Feb 1989-Basic Electronic Training – School of Electronic Engineering, Arborfield. BTEC ONC Electronics. Automatic Test Equipment, Rapier FSB1 and DN181 Blind-fire Radar.Feb 1989 – Jan 1993 - Responsible for on-site repair and fault finding from system to component level, maintenance and modifications of Rapier Radar and DN181 Blindfire Guided Air Defence Weapon System 1st and 2nd line.Desert Storm / Operation Granby during the Gulf War with 12 Air Defence Regt., RA, Dec ‘90 to April ‘91.