Jeremy Thomas

Senior Systems Engineer at Effective Techs, LLC
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Location
Phoenix, Arizona, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Credentials

  • Security Cloud Week—Designing and Implementing Microsoft Azure Networking Solutions Participant
    Microsoft
    Feb, 2022
    - Sep, 2024
  • Dell Certified Systems Expert (DCSE)
    Dell Inc.
    Apr, 2006
    - Sep, 2024
  • CompTIA A+ Certification
    CompTIA
    Jan, 2000
    - Sep, 2024

Experience

    • United States
    • Information Services
    • 1 - 100 Employee
    • Senior Systems Engineer
      • Feb 2015 - Present

      A Technology Services Firm focused on the Manufacturing, Law, Accounting, Real Estate and General Contracting Industries A Technology Services Firm focused on the Manufacturing, Law, Accounting, Real Estate and General Contracting Industries

    • Manager, Information Systems
      • Jun 2008 - Feb 2015

      Responsible for all Technology related Operations. Completed a full Network redesign, from servers to cabling. I managed a full server-side OS migration from Netware 5 to Windows Server 2008 R2. This included virtualizing all mission-critical servers. Designed and rolled out group policy for Active Directory. Designed and implemented network security policy for public and private routing. Installed and configured Cisco ASA Firewall including a De-militarized interface for guest wifi. Installed and configured Meraki WIFI Solution company-wide. Installed and Configured Meraki cloud-managed switching company wide including multiple VLANs. Consolidated split network infrastructure to a single segment. Upgraded from 100 MB to 1 GB switching to the desktop. Participated in the initial strategic planning to migrate to M1's ERP system. Managed and Maintained the company's homegrown ERP system, including all Database Management and Software Development in Delphi (Object Pascal).

    • Information Technology / E-Commerce Strategist
      • Sep 2004 - Aug 2006

      Managed IT Systems in house as well as all of our E-Commerce Marketing including PPC, Organic SEO, and Comparison shopping networks taking the site from cradle to 100,000.00 in sales in under two months. Managed IT Systems in house as well as all of our E-Commerce Marketing including PPC, Organic SEO, and Comparison shopping networks taking the site from cradle to 100,000.00 in sales in under two months.

    • United States
    • Insurance
    • 100 - 200 Employee
    • Desktop Engineering / Windows Administrator
      • Feb 2002 - Aug 2004

      Desktop Administrator working in a client end roll, imaging PC's and trouble shooting day to day client end PC issues working out of a ticket queue. In this role I handled issues including, Break / Fix, Move / Add / Change requests, including choreography of departmental moves between buildings / new locations. During times when incident queues were clear, my time was spent on Desktop Image Engineering, creating department specific system images for new and refresh deployment. I was responsible for roughly 10 to 30 trouble tickets per day.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Senior Systems Technician
      • Sep 2000 - Nov 2002

      Duties included Client End Support / Help Desk, travel to remote sites troubleshooting LAN/WAN Connectivity, and Technical Support. Performed Windows 95, 98, 2000 Pro, and XP installations and upgrades to existing network. Accomplishments include staff training and management. Additionally I was responsible for completing Telecom work, DSL Configuration, cabling and termination, Microsoft Exchange 5.5 maintenance and development as well as Microsoft NT 4.0/2000/XP, and Citrix Metaframe XP Administration, and Web Design.

    • Türkiye
    • Advertising Services
    • 1 - 100 Employee
    • Campus Systems Administrator
      • Jan 1999 - Sep 2000

      This position was largely a Desktop Support role, where the majority of duties consisted of working Service Request tickets from a queue performing PC Moves, software installations, imaging new PC's and day to day hardware / software troubleshooting tasks, supporting UOP employees working out of the main UOP Online buildings. This position was largely a Desktop Support role, where the majority of duties consisted of working Service Request tickets from a queue performing PC Moves, software installations, imaging new PC's and day to day hardware / software troubleshooting tasks, supporting UOP employees working out of the main UOP Online buildings.

    • United States
    • Insurance
    • 700 & Above Employee
    • Insurance Support Specialist II - ISC West
      • Jan 1997 - Jan 1999

      Working out of State Farm's Tempe Insurance Support Center providing support for Agents and other State Farm employees in the field. This position primarily required working in an IBM mainframe environment, where running JCL (Job Control Language) commands and routines performing tasks such as re-generating bills and claims for print, clearing queues and supporting employees calling in for various help with anything from telephone systems issues to connectivity to State Farms proprietary quoting systems.

Education

  • University of Phoenix
    Computer/Information Technology Administration and Management
    2000 - 2002
  • The DSW Group LTD
    Certificate of Completion, Delphi's Integrated Development Environment
    2008 - 2008

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