Jeremy Howcroft, PMP, B.Eng.

Digital Health Lead at Cambridge North Dumfries Ontario Health Team (CNDOHT)
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Contact Information
us****@****om
(386) 825-5501
Location
Kitchener, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Karen Tscherner

Jeremy was a member of my team for over 3 years. During this time, I was consistently impressed with his attitude towards work, his performance as a Project Manager and his initiative to improve operational efficiencies. At BlackBerry, Jeremy led development projects to support new product introductions which were completed on schedule and within budget. I would highly recommend Jeremy for a Project Manager position.

Simon Coulson, M.A.Sc, P.Eng

I worked with Jeremy for many years while at BlackBerry, during that time he demonstrated all the attributes of an ideal Project Manager. Given the hectic world of consumer electronics, his meticulous organization and scheduling ensured that he never missed a detail or deadline. His clear and concise communication skills allowed him to demonstrate the value of the RDU business unit, and grow it significantly over the years. It was always a pleasure working with Jeremy and any organization would be fortunate to have him.

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Credentials

  • Project Management Professional
    Project Management Institute, Inc.
    Nov, 2014
    - Nov, 2024

Experience

  • Cambridge North Dumfries Ontario Health Team (CNDOHT)
    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Digital Health Lead
      • Apr 2021 - Present

      Act as liaison between OH Region, Ministry Digital Health tables and the OHT; ensure the OHT voice is represented at those tables and present the content of those tables (including the local context) back to OHT leadership, operations, or steering as appropriate.Facilitate, Monitor, and Report on progress made towards OHT Digital Health deliverables as defined in the TPA with the Ministry. For example, chair working groups tasked with executing projects that will further OHT goals and priorities.Participate in other, non-Digital Health, OHT tables and working groups (for example; QI, Transitions in Care, COVID Response, Primary Care Collaboratives) to provide insight into current Digital Health projects and identify opportunities for future Digital Health projects that may benefit clinical priorities being discussed.Provide expertise and advice to OHT Members regarding options and availability of Digital Health Solutions. Assist and Advise OHT leadership and steering on setting realistic and meaningful Digital Health priorities across the OHT.Triage and respond to Digital Health vendors approaching the OHT for partnerships and sales.

  • eHealth Centre of Excellence
    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Manager, Integrated Care
      • Sep 2021 - Present

      Lead and support efforts to liaise with key stakeholders and Ontario Health Teams and represent the organization as trusted partners and experts in integrated care.- Convert stakeholder-provided direction and information into strategically-sound ideas- Mine insights from emerging trends and prospect new integrated care solutions- Collaborate and build consensus with external stakeholders to support the development ofvirtually enabled models of care- Anticipate, understand, and respond to the needs of internal and external stakeholders to meetor exceed their expectations within organizational parameters

    • Project Manager
      • Jun 2019 - Sep 2021

      Leading cross functional project teams in the development of digital health tools integrated with primary care electronic medical records (EMR) that bring clinical best practice guidelines into actionable steps at the point of care.- Successfully transitioned the stakeholders of a provincial hypertension management program onto a newly developed EMR decision support tool through meticulous change management methodology.- Engaged and maintained relationships with various external partners in healthcare such as the Centre for Effective Practice, CorHealth Ontario, the Association of Family Health Teams of Ontario, Ontario Health, and more.

    • Business Analyst
      • Sep 2016 - Jun 2019

      Providing project support, improving reporting capabilities, and developing workflow enhancements to achieve organizational goals.- Led the successful transition to and implementation of Salesforce CRM for the entire organization including defining the data model, mapping processes and workflows, overseeing the data migration, and developing training and education materials.- Authored the Mainpro+ application to the College of Family Physicians of Canada which resulted in the modular program provided by the eCE the ability to award 2.0 credits per hour. The application was praised by one reviewing physician as one of the most detailed and thorough he had seen.

  • Metrolinx
    • Canada
    • Ground Passenger Transportation
    • 700 & Above Employee
    • Project Officer, Customer Care
      • 2015 - 2016

      Developing and delivering initiatives that enhance the overall customer experience and add value to internal operations.• Lead initiative to evaluate the benefits realization of printed signage at over 200 train stations, bus terminals, Park & Ride locations, and bus stops resulting in significantly reduced maintenance resources and costs.• Developed enhancements in SharePoint and MS Access to an inventory management system adding critical functionality and reducing response time to product issues by 30%.

  • BlackBerry
    • Canada
    • Software Development
    • 700 & Above Employee
    • Project Manager, Retail Display Unit (RDU)
      • 2011 - 2015

      Managed cross-functional development teams in the design and procurement of RDUs (in-store replica models of BlackBerry phones).• Led all RDU development projects, comprised of 16 product releases over a 4 year span. Completed all projects on time and within budget ($80K to $4M).• Met all vendor needs, acting as main contact, holding vendors accountable for project deliverables while maintaining strong relations during challenging business climate.• Managed the design and implementation of a brand new marketing tool, the video display unit, bringing the product from concept to more than 30,000 retail locations in less than a year.• Closed process gap that caused $8M in excess inventory by initiating and implementing change for procurement methods, eliminating ongoing excesses.• Used process and workflow analysis to identify redundancies and streamline manufacturing approval process, reducing number of essential checks by 33%.• Defined product requirements, trained end users, and deployed a new software application to better plan, fulfill, and distribute BlackBerrys internally resulting in increased end user satisfaction and sustained use.• Eliminated issue escalations to senior management by implementing improved communication practices within the project team and authoring valuable project status reports.

    • Carrier Project Manager
      • 2009 - 2011

      Liaised between internal stakeholders and external clients. Oversaw customization and co-branding of products.• Negotiated and coordinated customization of 6 products, including co-branded hardware, software, packaging, documentation, and in-box accessories, achieving on-time completion of critical-to-launch product materials.• Recognized for creating high-quality process documents, which were integrated into new-hire training processes. Standardized business practices and created operational efficiencies between regional offices.

  • BlackBerry
    • Canada
    • Software Development
    • 700 & Above Employee
    • Product Management Specialist, Co-op Work Term
      • 2008 - 2008

      Assisted product management with documentation, defining requirements, and creating product / feature roadmaps. Hired for full-time position, based on excellent performance.• Trusted with increased responsibility beyond original job requirements. - Covered for RDU Project Manager during 3-month absence, performing subset of tasks that included vendor management and project coordination, supporting smooth flow of RDU development (critical for launch of BlackBerry Curve 8900). - Took on ownership of product configuration role for BlackBerry Curve 8300 and BlackBerry Pearl 8100 series, managing configuration for all SKUs within product families.

Education

  • University of Guelph
    Bachelor of Engineering, Engineering Systems and Computing
    2004 - 2009

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