Jeremy DaCosta

Hardware Technician at QS1 Data Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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5.0

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Jeremy is extremely focused in everything that he does. He goes above and beyond when it comes to the customer. He also is very quick to adapt to sudden changes and new technologies.

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Experience

    • Software Development
    • 100 - 200 Employee
    • Hardware Technician
      • Nov 2003 - Present

      QS/1 is based out of Spartanburg, SC. My position requires me to provide hardware and software support for independent and commercial pharmacies all over North Carolina. This includes the installation of hardware and software for new pharmacies as well as the upgrades and migrations of existing customers. The hardware I deal with every day includes Dell Workstations and Servers, IBM POS hardware, Okidata dot matrix printers, and Lexmark Laser Printers. All out of warranty hardware that is not able to be serviced onsite is serviced either in our Morrisville office by myself or at our corporate office Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deskside Support Technician
      • Jan 2003 - Nov 2003

      I worked as a LAN support Technician for Verizon “Former GTE” Corporation. I supported everyone from the corporate offices to the Wireless Sales Centers. My Duties included but were not limited to Hardware and Software Troubleshooting, setup, and/or Repair/Replacement for HP Notebooks, Workstations and Servers. At the time I was a Certified Dell technician supporting all Dell Notebooks, Workstations, and Servers. I supported all HP LaserJet and DeskJet Printers.. IBM Workstations and Notebooks. I handled anything from Operating System Migrations to adding workstations to the Network Domains. I have become strong with the installation and migration of Lotus Notes end user files and databases. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • First Level Help Desk Technician
      • Oct 2002 - Jan 2003

      I worked on a three month contract at IBM Global services located in RTP. The job consists of supporting all of Aventis Pharmaceuticals for North and South America. I provide support for the following hardware: IBM ThinkPad T-series laptops, Dell Optiplex GX series desktops, HP Jornadas, Palm Pilot 5x series handheld organizers, a large variety of HP deskjet/laserjet printers, and the software that supports them. Also support the WINNT 4.0/WIN2000 Operating systems. I have become familiar but not limited to Lotus notes and the Tivoli/Remedy ticketing system. Show less

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