Experience

Ellie Mae Studios

• Chief Executive Officer + Sales Director

  • Aug 2019 - Present

• Chief Operating Officer + Sales Director

  • May 2017 - Aug 2019

• Operations Director and Sales Director

  • Aug 2015 - Apr 2017


J.Crew
• United States
• Retail Apparel and Fashion
• 700 & Above Employee
• Store Manager

  • Apr 2014 - Aug 2015


Club Monaco

• Retail Apparel and Fashion
• 700 & Above Employee

• Associate Store Manager

  • Jan 2013 - Jan 2014

  - Contribute to the successful financial growth of the company by ensuring customer service exceeds beyond expectations. - Responsible for the overall results of a single store location by overseeing a store budget of 3 million. - Achieve and exceed financial plans through effective planning and execution hereby contributing to the company’s overall financial results. - Contribute to long term growth through minimum turnover, recruiting high level candidates as needed and maintaining and developing a store team of managers and service associates able to meet service and sale goals. - Ensure customer service levels are met and exceeded beyond expectations at every opportunity. - Contribute to company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments. - Contribute to the success of the company’s growth and securing of our assets through implementation of effective loss prevention methods, policies and procedures. - Contribute to the building of a customer service driven company through leadership skills and personal attributes Show less



AllSaints

• United Kingdom
• Apparel & Fashion
• 700 & Above Employee

• Store Director

  • Mar 2013 - Jul 2013

  Responsible for management and development of sales, operations and staff for the AllSaints Men's floor at their Canadian Flagship store located at the Yorkdale Shopping Centre. Responsible for management and development of sales, operations and staff for the AllSaints Men's floor at their Canadian Flagship store located at the Yorkdale Shopping Centre.



Gap Inc./Gap

• Legal Services
• 1 - 100 Employee

• Assistant Customer Experience Manager

  • Aug 2011 - Aug 2012

  - Exemplified the expectations of leader on duty and consistently models the brands service standard and sub-brand selling behaviors. - Prepared and analyzes leader on duty tracking sheet to optimize Peak Hour opportunities. - Implemented shortage action plan to minimize loss and achieve shrinkage goals. - Coordinate, participate and support community involvement to drive Brand loyalty and awareness. - Created a weekly Management and Sales Associate schedule to maximize sales, floor coverage and productivity. - Responsible for keeping Personnel Management system up to date. - Maintains company standard of neat, clean and organized sales floor, cash wrap and fitting room areas ensuring store environment is safe for employees and customers. - Owned the annual Focal process for all Associates. - Managed and executed the development of the store employees by providing in-the-moment coaching, training and feedback and actively facilitates the growth and career path of these employees. - Cross train employees so that their strengths are leveraged with in the team - Created development and training plans for store employees - Rewarded outstanding performance and redirected employees when needed in order to drive employee engagement. Show less


Abercrombie & Fitch
• United States
• Model

  • Jan 2008 - Jun 2010