Experience

Apple American Group LLC

• United States
• Restaurants
• 700 & Above Employee

• Neighborhood Guest Service Expert

  • Apr 2022 - Present

• Guest Service Associate

  • Apr 2022 - Present

  Providing exceptional guest service by anticipating guests needs and making their experience as pleasant and highly satisfied as possible. Strong belief that servers are the face of the restaurant and responsible for the guests overall experience.Highly motivated and self driven ensuring guests are greeted immediately and order taken by suggesting items that will increase guests average check and their dining experience. Following company initiatives and pace challenges to ensure their beverages and meals are delivered in a timely manner. Understands the impact of beverage and food sales percentage per shift. Strives to produce the highest percentage each and every shift. Perfect Margarita Club Member. Sold over 250 Margaritas within an 8 month period. Desserts play a crucial role in making your restaurant go from being nice to an extraordinary experience. The aftertaste of an ideal dessert lingers on for longer than you can imagine. This is why suggesting your favorite item is crucial for your brand growth. Takes initiative to find extra tasks when scheduled duties were completed. Builds loyal clientele through friendly interactions and consistent appreciation.Assisting the unit in maintaining high sales volume and growth through community relations via High Schools, Colleges and any local events that impact the business. Show less



Primanti Bros. Restaurant and Bar

• United States
• Restaurants
• 200 - 300 Employee

• Assistant Manager

  • Apr 2021 - Mar 2022



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Manager

  • May 2011 - Apr 2021



Ryans Steak House

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• General Manager

  • Jun 2001 - Apr 2011

  restaurant manager restaurant manager