Customer Success Specialist

• Jul 2023 - Present

Specialty Team Leader

• Jun 2020 - Aug 2023

Specialty Associate Team Leader

• Oct 2018 - Jun 2020

Nonperishable Buyer Beverage

• Oct 2015 - Oct 2018

Grow sales YOY by purchasing, merchandising, and maintaining 2,500+ SKUs of beer, wine, and spirits.

Seafood Team Member & Buyer

• Mar 2015 - Oct 2015

Place orders for fresh fish daily along with packaging and production materials.

Production Cook

• Oct 2013 - Mar 2015

Produce large quantities of high quality food daily.Uphold sanitation standards and maintain food safety logs.Effectively communicate with FOH counter team members.Follow pars and production specifications to reduce spoilage.

Server

• Apr 2011 - Apr 2015

Provide efficient, customized service to guests in a busy, upbeat environment. Suggestively sell food and drink to rapidly build sales. Maintain a clean work environment by upholding sanitation standards. Handle hundreds of dollars in an accurate and timely manner. Provide efficient, customized service to guests in a busy, upbeat environment. Suggestively sell food and drink to rapidly build sales. Maintain a clean work environment by upholding sanitation standards. Handle hundreds of dollars in an accurate and timely manner.

Cook Special

• Apr 2012 - May 2014

Helpfully interact with guests. Maintain food freshness and produce food on a large scale. Produce food for special event orders (weekly meals for the Joliet Slammers), banquets, short order line cooking, and employee dining room. Uphold sanitation standards and maintain food safety logs. Helpfully interact with guests. Maintain food freshness and produce food on a large scale. Produce food for special event orders (weekly meals for the Joliet Slammers), banquets, short order line cooking, and employee dining room. Uphold sanitation standards and maintain food safety logs.

Sushi Chef

• Feb 2013 - Sep 2013

Study Abroad Student

• Sep 2012 - Oct 2012

Attend fast paced classes designed to create experts on Chianti wine and the Chianti region of Italy. Use expertise in Chianti to produce 5 course lunch and dinner for patrons at the James Beard Foundation Educate CUNY students and JBF guests on all things Chianti. Attend fast paced classes designed to create experts on Chianti wine and the Chianti region of Italy. Use expertise in Chianti to produce 5 course lunch and dinner for patrons at the James Beard Foundation Educate CUNY students and JBF guests on all things Chianti.

Server/Bartender

• Mar 2008 - Apr 2011

I was able to learn all of the aspects of a fully functioning restaurant by working various positions. I was able to learn all of the aspects of a fully functioning restaurant by working various positions.

Sales/Stock Associate

• Sep 2006 - Nov 2009