Experience

c1secure

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • May 2021 - Present



Pro-Release

• Marine City, Michigan, United States

• Small Business Owner

  • Dec 2013 - Present

  My Father, Gary Todd, founded Pro-Release Inc. in 1981. Gary invented the ball-bearing release-aid and many other archery products. He held 12 patents for his line of archery inventions. All Pro-Release Inc. products have been proudly made entirely in the U.S.A. since 1981. The releases were discontinued in 2010. He continued to manufacture the Black Lightning Bowstring Wax until he died in 2013. I relocated the equipment necessary to manufacture, package, and distribute the Black Lightning Wax in 2013. Configured an online store to reach individual customers. Continue to maintain relations with well established outdoor-supply distributors. Document all transactions with QuickBooks. Handle all customer service requests. Maintain and troubleshoot all manufacturing and packing machinery. Show less



Home Care

• Family Caregiver

  • Dec 2012 - Oct 2022

  Provided 24-hour care for my Father (2012-2013), Grandfather (2014-2016), and Grandmother (2015-2022). Managed their schedules, appointments, meal preparation, and prescription distribution. Installed interior walls to create a bedroom with easy access to all first-floor facilities. Took extreme precaution to ride the wave of progressing Alzheimer’s symptoms (2015-2022). This included the installation of surveillance monitoring cameras, double-cylinder deadbolt locks on all exterior doors, and the removal of any object that had potential to penetrate a window. Remarkably thankful I was able to keep everyone at home and comfortable for almost a decade. This is my greatest accomplishment. Show less



Anchor Bay High School

• United States
• Education
• 1 - 100 Employee

• Information Technology Assistant

  • Jun 2018 - Aug 2018

  Assisted in network troubleshooting and reimaging of machines. Our team was responsible for relocating ten computer labs within the school district. Across 12 locations, 500 machines were relocated, 100 new machines were installed, and 250 machines were recycled. Computer labs required specific peripherals such as projectors, SMART boards, and sound equipment. Performed maintenance and troubleshot legacy equipment. Worked with the third-party venders to troubleshoot unexpected behavior during installation of new hardware. Show less