Experience

Suretys

• France
• Security and Investigations

• Director of Product Development and Quality Assurance

  • Jun 2021 - Present

  Connecticut, United States



Civix

• Belgium
• Online Audio and Video Media
• 1 - 100 Employee

• Product Manager of Business Services for State and Municipal Government

  • Jul 2020 - Jun 2021

  Windsor, Connecticut, United States



PCC Technology Inc

• United States
• Software Development
• 1 - 100 Employee

• Product Manager, Business Services | State and Municipal Government

  • Jan 2019 - Jul 2020

• Lead Business Analyst

  • Aug 2016 - Dec 2018

  Windsor, CT OVERVIEW As Lead Business Analyst for PCC Technology, presents the results of analysis, application functionality and solution design to clients as part of a cross-functional team. Drives value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, and deployment. HIGHLIGHTS OF TENURE AT PCC TECHNOLOGY, INC. • Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and… Show more OVERVIEW As Lead Business Analyst for PCC Technology, presents the results of analysis, application functionality and solution design to clients as part of a cross-functional team. Drives value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, and deployment. HIGHLIGHTS OF TENURE AT PCC TECHNOLOGY, INC. • Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions. • Conducts training sessions for internal staff, client staff, and public/customer end users, including webinars for hundreds of users. • Performs user acceptance testing and leads ongoing reviews of data processes and develops optimization strategies. • Collaborates on a regular basis with product management, sales, technical development, solutions architects, quality assurance, data analysis, sales and capture, C-Suite and upper level management regarding specifications and documentation.



PCC Technology Group

• United States

• Senior Business Analyst and Subject Matter Expert

  • Jan 2015 - Aug 2016

  Bloomfield, CT Goals in this role consisted of: assisting with defining business case and primary objectives for new projects, reviewing QA test cases to ensure proper coverage of application use-cases, and performing analysis of engine results to ensure proper functioning of optimization and simulation modules.

• Business Analyst

  • Dec 2013 - Dec 2014

  Bloomfield, CT As a Business Analyst, conducted business case analysis by measuring or quantifying the impact and effectiveness of processes and performance. works directly with the senior management to provide support in the development, analysis and interpretation of complex data sources, query results and business reports. Worked directly with senior management to provide support in the development, analysis and interpretation of complex data sources, query results and business reports.



Midtown Comics

• Retail
• 1 - 100 Employee

• Warehouse Manager - Store Distribution

  • Jan 2009 - Dec 2013

  New York, NY OVERVIEW In role of Warehouse Manager, planned and coordinated work schedules, trained and motivated, monitored and evaluated performance of warehouse associates. Effectively managed direct reports and ensured materials were stored properly to conserve space and comply with safety procedures. Worked in prior roles as Sales Associate and Floor Manager. HIGHLIGHTS OF TENURE AT MIDTOWN • Utilizes Standard Operating Procedures (SOP) to resolve and correct… Show more OVERVIEW In role of Warehouse Manager, planned and coordinated work schedules, trained and motivated, monitored and evaluated performance of warehouse associates. Effectively managed direct reports and ensured materials were stored properly to conserve space and comply with safety procedures. Worked in prior roles as Sales Associate and Floor Manager. HIGHLIGHTS OF TENURE AT MIDTOWN • Utilizes Standard Operating Procedures (SOP) to resolve and correct problems. • Ensure merchandise and items are marked with identifying information using client-specific documentation methods. • Prioritized regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work was completed accurately and efficiently within established time frames. Show less