Experience

Highland Ventures

• United States
• Retail
• 1 - 100 Employee

• Technical Support Professional

  • Jan 2019 - Present

  - Provides technical phone support for over 700 Marco's Pizza, Family Vet and former Family Video and StayFit24 locations located all around the United States - Troubleshooting includes assisting store employees to restore downed computers, internet or phones, using UNIX commands to edit DNS settings to troubleshoot store websites and BIOS configuration for store computer towers - Contributes to company's technical documentation when new solutions to problems are discovered - Created Shell and Bash scripts to efficiently solve common issues Show less



Mariano's

• United States
• Food and Beverage Services
• 700 & Above Employee

• Store Cashier

  • May 2016 - Aug 2017

  - Assisted about 1000 customers per week with paying for items and providing great quality customer experience - Motivated other employees to perform their best work to make sure the customer comes first - Made sure that every area of the store was clean by mopping up spills, cleaning dirty floors and stocking shelves in an organized fashion - Assisted about 1000 customers per week with paying for items and providing great quality customer experience - Motivated other employees to perform their best work to make sure the customer comes first - Made sure that every area of the store was clean by mopping up spills, cleaning dirty floors and stocking shelves in an organized fashion