Executive Ministries Pastor

• May 2022 - Present

Connections Pastor

• Jan 2020 - Present

Manager of Health Wellness & Home

• Dec 2018 - Jan 2020

Create an engaging and exciting experience for customers who shop Hy-Vee by leading GM, Pharmacy, Health Market, Wine & Spirits, Gas, and HBC.

Assistant Manager of Health, Wellness & Home

• Sep 2018 - Jan 2020

Assistant Manager

• Jan 2017 - Jan 2020

Assistant store Manager / Manager of HR

• Dec 2015 - Jan 2017

Graduated from Kroger’s “Leadership Essentials” management/leadership program which is widely recognized as the countries best training program for business, leadership and management Lead a large, fast paced business with sales over $2 million dollars a month Manage several day-to-day aspects of the store including: scheduling, labor management, overtime, inventory, managing daily work force, delegating to accomplish sales plan execution; in stock; clean; fresh and friendly, ordering In addition to the above, I have a specialized function as the “HR/Customer Service Assistant Store Manager” Main goal of developing leaders to take us into future Working to build an atmosphere of growth, team work, and interdependence Part of helping roll out Kroger’s largest fundamental change in business strategy called “Customer 1st Promise” Staff up to 100+ positions including interview, on-boarding, training, development, performance reviews of new and tenured staff Facilitate and lead multiple training courses ranging in topic from leadership and customer service to associate engagement and retention Employee development and discipline Ensure compliance of all company, state, and federal labor laws, policies, etc Associate engagement, labor relations and morale within the store Customer satisfaction and engagement Community relations and the store’s involvement in the community Show less

Assistant Manager

• Apr 2014 - Dec 2015

Lead team and manage store under vision and direction of General Manager Develop sales associates and department heads into leaders that can continue to take the store and company forward into future Develop a customer service centered team Provide performance reviews, feedback, and discipline if necessary Recruit, interview, and hire Create a fun, high morale atmosphere for all employees, and world class customer service for all customers Take care of store paperwork and administrative needs i.e.: bookkeeping, deposits, safe counts, loss prevention, monthly reconciliation, inventory, emails, etc. Make sure all deadlines for sales, schematics, maintenance, etc. are executed correctly and on time throughout all store departments Ensure a high level of urgency amongst the entire team due to the fast paced, ever changing environment Create weekly schedules that meet the needs of the store specific to its current business and market needs Review profit and loss reports, as well as store shrink reports and create plans to improve both. Show less

Events and Assimilation Assistant Director

• Aug 2013 - Oct 2013

Served the Events and Assimilation Director in leading the department Responsible for the assimilation of all volunteers Oversee all events pertaining to assimilation Supervised the functions of hosting guests Established systems for event planning, communication, and execution Developed interdepartmental fluency in planning and executing all church events Oversaw volunteer care, follow up, and placement Created the process of connecting a volunteer prospects Facilitated a practical way for volunteers to discover their gifts, passions, and opportunities Acted as a contact for volunteers who had departmental concerns Show less

Pastoral Intern

• Apr 2012 - Aug 2013

Under David Lindell

Member Service Representative

• Mar 2012 - Aug 2013

Consistently ranked as a top performer out of 300+ employees Serve members of USAA over the phone by specializing in Demand Deposit Accounts such as checking, savings, and certificate of deposits Provide world class customer service and financial advice to military service members and their families Provide performance training to other Member Service Representatives Consistently ranked as a top performer out of 300+ employees Serve members of USAA over the phone by specializing in Demand Deposit Accounts such as checking, savings, and certificate of deposits Provide world class customer service and financial advice to military service members and their families Provide performance training to other Member Service Representatives

Furniture department head

• Aug 2007 - Aug 2008

Responsible for the upkeep of 375,000 square foot facility Supervised a team responsible for maintaining a high standard atmosphere Played a key role in development of the property wide safety plan Charted the past, present, and projected utility usage for budgetary purposes Responsible for the upkeep of 375,000 square foot facility Supervised a team responsible for maintaining a high standard atmosphere Played a key role in development of the property wide safety plan Charted the past, present, and projected utility usage for budgetary purposes