Experience

PeopleSmart SAS

• France
• Business Consulting and Services
• 1 - 100 Employee

• Client Engagement Director & Senior Consultant

  • Nov 2018 - Present

  Senior consultant with expertise in the application of emotional intelligence into modern workflows for SMEs and multi-nationals. Particular focus points are sales teams, cross-cultural and multi-generational teams. Senior consultant with expertise in the application of emotional intelligence into modern workflows for SMEs and multi-nationals. Particular focus points are sales teams, cross-cultural and multi-generational teams.



Culturescale Emotional Intelligence

• France
• Professional Training & Coaching

• Certified Genos Emotional Intelligence Practitioner

  • Apr 2020 - Present

  Focused on helping culture first SMEs and multi-national companies scale their sales and leadership teams using the power of emotional intelligence. Focused on helping culture first SMEs and multi-national companies scale their sales and leadership teams using the power of emotional intelligence.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Certified Blockchain Expert

  • Nov 2018 - Present

  Expertise and deep understanding of blockchain technology and its fundamental protocols, use cases and far reaching implications for the world as we know it. Expertise and deep understanding of blockchain technology and its fundamental protocols, use cases and far reaching implications for the world as we know it.



Interface Business Languages, Talkshop, LB education

• Freelance business skills coach

  • Aug 2011 - Present

  Pedagogical coaching to high level business executives in top French and international companies (Groupama, Chanel, Nestle, Energizer..) Areas of expertise :- Written communication including emails, audits, presentations, adjustments, negotiations and marketing campaigns. Pedagogical coaching to high level business executives in top French and international companies (Groupama, Chanel, Nestle, Energizer..) Areas of expertise :- Written communication including emails, audits, presentations, adjustments, negotiations and marketing campaigns.



Comdata Group

• Italy
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• VOC Process Expert

  • Aug 2016 - Dec 2018

  VOC analysis & process improvement, soft skills training, customer centricity & Nissan Customer Way implementation throughout European markets. VOC analysis & process improvement, soft skills training, customer centricity & Nissan Customer Way implementation throughout European markets.



Business and Technical Languages

• United Kingdom
• Education Administration Programs

• Coordinateur Pedagogique (Pedagogical Coordinator)

  • Aug 2009 - Aug 2011

  Monitored, trained and aided in the pedagogical and interpersonal development of the team of 80 business english teachers at BTL in Paris. Monitored, trained and aided in the pedagogical and interpersonal development of the team of 80 business english teachers at BTL in Paris.



Connells

• United Kingdom
• Real Estate
• 700 & Above Employee

• Branch Manager

  • Dec 2005 - Jun 2008

  Managed a branch of Connells running a team of 5 negotiators. Turned the branch around in 1 year from making a loss to a healthy profit. Developed and encouraged the team to achieve top results and personal bests. Managed a branch of Connells running a team of 5 negotiators. Turned the branch around in 1 year from making a loss to a healthy profit. Developed and encouraged the team to achieve top results and personal bests.



Three Cross Motorcycles

• United Kingdom
• Veterinary Services
• 1 - 100 Employee

• Luxury Motorcycle Sales Executive

  • Apr 2004 - Mar 2005

  Advised customers on the best possible motorcycles for their needs. Successfully negotiated packages (inc. insurance, finance and accessories) and responsible for the delivery of top brand Italian motorcycles such as Ducati, MV Agusta, Benelli and Moto Guzzi. Dealt with ongoing customer support, contact and retention. Organized and took part in ride-outs to key sporting events and shows. Advised customers on the best possible motorcycles for their needs. Successfully negotiated packages (inc. insurance, finance and accessories) and responsible for the delivery of top brand Italian motorcycles such as Ducati, MV Agusta, Benelli and Moto Guzzi. Dealt with ongoing customer support, contact and retention. Organized and took part in ride-outs to key sporting events and shows.



Hobie Cat Centre

• United Kingdom
• Manufacturing

• Senior Instructor and Sales Executive

  • May 1998 - Apr 2004

  Senior Hobie Catamaran Sailing Instructor, Sales executive and Demo sailor. Managed team of 4 instructors running corporate and group on the water training. Instrumental in demonstrating, negotiating sales and handing over boats to clients. Represented the brand 'Hobie Cat' at top international boat shows and also participated in F18 racing events on the Hobie Cat Tiger. Senior Hobie Catamaran Sailing Instructor, Sales executive and Demo sailor. Managed team of 4 instructors running corporate and group on the water training. Instrumental in demonstrating, negotiating sales and handing over boats to clients. Represented the brand 'Hobie Cat' at top international boat shows and also participated in F18 racing events on the Hobie Cat Tiger.