Experience

Lutz
• Germany
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Service Desk Technician

  • Jun 2022 - Present


CSG

• United States
• Advertising Services
• 1 - 100 Employee

• Inventory Management Specialist

  • Jul 2019 - Jun 2020

  ● Purchasing/Procurement, monitoring client’s inventory and coordinating delivery of replacement materials ● Responsible for ordering materials for multiple output facilities valued at over a million dollars per month. ● Assisted in developing and testing new materials for clients and vendors for pricing. ● Identify usage trends and spikes in volume, ordering accordingly, resulting in no missed SLA’s. ● Developed/Created automations for multiple processes saving at least 2 hours per day per team member ● Familiar with; Oracle, Hyperion, SharePoint, SQL, Excel, VBA Show less



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Client Service Analyst II

  • Feb 2016 - Jul 2019

  ●Selected by VP to be on the steering committee of First Data’s Young Professionals Group ● Liaison between client’s and output services departments ● Continuous implementation of process improvements and efficiencies ● Created and distributed reports internally and externally using; Hyperion, excel and other reporting tools ● Manage inventory through procurement channels to reduce impacts to production ● Monitor production cycles and volumes to ensure SLA’s are met ● Perform quality analysis on all incoming materials; test, inspect and set them up for use in production ● Open and investigate defects both internal and external; implement controls to avoid future occurrences ● Familiar with; Oracle, Power Bi, Hyperion, Service Desk, SharePoint, SQL, Excel, VBAice to Synchrony Financial Show less



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• 68W (Health Care Specialist)

  • Feb 2010 - Apr 2015

  ● Senior line medic for Charlie Company; In charge of two junior medics. ● Responsibilities included conducting treatment screenings, basic medical procedures, and led annual training and certification ● Senior line medic for Charlie Company; In charge of two junior medics. ● Responsibilities included conducting treatment screenings, basic medical procedures, and led annual training and certification