Group Chief Executive Officer

• Nov 2019 - Present

Manage specialist functions; customer care, sales, finance, human resources, safety, health, environment & quality (SHEQ), and logistics. • Achieve business metrics for the commercial division and logistics operations. • Focussed on customer satisfaction and communication between departments. • Ensure compliance with company policies, legislation, and environment, health & safety (EHS) policies. • Manage logistics operations according to other regional operations managers. • Manage commercial aspects of the business. • Maintai & improve client relationships, revenue growth, & costs reductions. • Ensure that the financial departments met requirements & reduction of the debtors’ book. • Ensure achievement of the Haztech budget & revenues & that clients were presented with recycling solutions. • Manage strategic focus & opportunities & monitored performance of operations managers. • Determined, lead, & encouraged customer satisfaction indicators & levels with the sales team. • Defined & developed elements of market strategy to address various markets. • Coordinate & implement the companies’ projects. • Ensured that accurate projections for weekly flashes, quarterly RPPs, & annual budgets. • Manage tenders & large quotations. • Conducted surveys & project management. • Manage target accounts, tenders, & portfolio managers. • Determined market opposition & maintained company image. • Created monthly management reports. • Manage the budget & new contracts. • • Provided training & mentoring. • Sourced new business to increase revenue. • Designed & implemented new business methods & strategies. • Managedoperations, logistics, & the waste inventory; sampling and analyses. • Participated in environmental impact assessments (EIAs) notifications. Show less

Regional Team Lead

• Sep 2019 - Oct 2020

Division Manager

• Apr 2019 - Jul 2019

Regional Manager

• May 2012 - Jun 2018

• Managed specialist functions; customer care, sales, finance, human resources, safety, health, environment & quality (SHEQ), and logistics. • Achieved business metrics for the commercial division and logistics operations.• Focussed on customer satisfaction and communication between departments. • Ensured compliance with company policies, legislation, and environment, health & safety (EHS) policies. • Managed logistics operations according to other regional operations managers.• Managed commercial aspects of the business.• Maintained & improved client relationships, revenue growth, & costs reductions.• Managed the sales department; 2 consultants & 1 administrator.• Ensured that the financial departments met requirements & reduction of the debtors’ book.• Ensured achievement of the Haztech budget & revenues & that clients were presented with recycling solutions. • Managed strategic focus & opportunities & monitored performance of operations managers.• Determined, lead, & encouraged customer satisfaction indicators & levels with the sales team. • Defined & developed elements of market strategy to address various markets.• Coordinated & implemented the regions’ projects.• Ensured that accurate projections for weekly flashes, quarterly RPPs, & annual budgets. • Managed tenders & large quotations. • Conducted surveys & project management.• Managed target accounts, tenders, & portfolio managers.• Determined market opposition & maintained company image.• Created monthly management reports.• Managed the budget & new contracts.• Implemented & monitored ISO 9001. • Provided training & mentoring.• Sourced new business to increase revenue.• Managed landfill & the depot.• Managed a staff complement of 10 senior personnel & 30 junior personnel. • Designed & implemented new business methods & strategies.• Managed operations, logistics, & the waste inventory; sampling and analyses.• Participated in environmental impact assessments (EIAs) notifications. Show less

Regional Sales Manager

• Jun 2012 - Jan 2017

New business developmentGrow revenue Customer care & relationsTenders & large quotesGeneral Landfill ManagementManagement of depot incl budgets Management of staffDesign & Implementation of new business techiniques, methods and strategiesMonthly Management reportsCollating of KPA'sLogisticsOperationschange mangementKey accountsCustomer serviceTeam leadershipMarketingBusiness process ImprovementSustainabilityProduct ManagementStrategyHazmat / Hazquip Show less

National Sales Manager

• Feb 2011 - May 2012

• Served as acting, nationwide sales manager. • Promoted sister companies. • Performed waste management and ensured health care. • Provided specialized cleaning for the commercial, retail, education, hospitality, mining, and industrial industries. • Further responsibilities were similar to those described above. • Served as acting, nationwide sales manager. • Promoted sister companies. • Performed waste management and ensured health care. • Provided specialized cleaning for the commercial, retail, education, hospitality, mining, and industrial industries. • Further responsibilities were similar to those described above.

Sales Executive

• Jul 2008 - Feb 2011

Growth of Business in the Free State, Northern Cape and Lesotho Mpumalanga Limpopo Gauteng Free State Northern Cape Surveys Target Accounts Portfolio Managers Tenders Cold Calling Promotion of Sister Companies Time Management Opposition Image Monthly Meetings / reports Budget ISO 9001 New Contracts Waste Management Training & Mentoring Health Care Commercial, Retail, Education, Hospitality, Mining, Industrial and Specialized CleaningOperations ManagementPrevious designations: Stadium Cleaning Manager (Mangaung Stadium): Bloemfontein (June 2010 to July 2010), Acting General Manager: Bloemfontein (two months), and Business Development Manager: Free State and Northern Cape (July 2008 to September 2010) Show less

Acting General Manager

• May 2010 - Jul 2010

Daily operational Functions Client calling programme Assess client’s needs. Develop client relationships. Setting and maintaining quality standards on a “right-first-time” basis. Follow up on inspection reports. Monitor complaints books. Attention to detail. Non contractual revenue. Up selling on existing contracts. Retention of contracts. Management of Operations Managers, Regional Administrator, Storeman / Handyman, Receptionist and Wage Clerk Adherence to company policy and procedures. Availability of equipment. New ideas and methods. Show less

Stadium Manager

• Jun 2009 - Jul 2010

Reported Directly to Match Hospitality and FIFA Daily Feedback Report Health & Safety High Access Rope Cleaning Carpet Cleaning Daily Cleaning Common Areas Daily Cleaning of Suites Daly Cleaning Of VIP, VVIP, Chairman, President and FIFA President Lounge Daily Cleaning of 38000m2 Security access of Personnel Security Access of Cleaning equipment and chemicals 38 Personnel reported directly to me Wage Costs Time Sheets Industrial Relations The Correct use of Bio-degradable Chemicals Equipment Maintenance Daily Meetings with MATCH, FIFA, LOC and OC Handover of Stadium to LOC Waste Management Show less

Sales Consultant

• Jul 2004 - Jun 2008

Sales Stock Take Receiving & Dispatching Cross Border Control design and manufacture special products for customer reinforced with steel and moulded in concrete as approved by SABS standard Namely Pipes Poles Culverts Sanitation Road Barriers Retaining Walls High Security Walls Paving & Kerbing Attending site inspection to identify clients need prior to quoting Drawing up Service Levels agreements and or Memorandum on Understanding Keeping customers informed of the latest developments in our product range, as well as ensuring the correct procedures to follow in the specification, purchase, use and installation of these products. Seminars, factory Empower contractors with useful information regarding installation techniques on all Rocla products Offer Contractors the opportunity to attend training courses on all aspects of all products Offer technical and problem solving support through the company and the academy Show less

Operations Manager

• Jan 2004 - Jul 2004

Receiving & Dispatch Stock Control Weigh Bridge Operator Customer Service Route Planning Load Sheets Trip sheets Cross Border Control Vehicle Maintenance Vehicle Control Wages Timesheets Fuel Reports

Despatch Supervisor

• Jul 2001 - Jan 2004

Receiving & Dispatch Stock Control Weigh Bridge Operator Customer Service Route Planning Load Sheets Trip sheets Cross Border Control Vehicle Maintenance Vehicle Control Wages Timesheets Fuel Reports