Experience

Precise Systems, Inc.

• United States
• Defense and Space Manufacturing
• 300 - 400 Employee

• System Analyst 1/Programmer

  • Dec 2015 - Present



ZeniMax Online Studios

• United States
• Entertainment Providers
• 400 - 500 Employee

• QA Tester Intern

  • Jan 2014 - Jan 2015

  Regressed and wrote bugs throughout various stages of deployment for the Elder Scrolls Online. Completed testing tasks for various sections of in-game content. Assisted in points of development for customer service technologies, while maintaining weekly and daily reports. Was able to reproduce issues from the games forums and bug reports. Created forum reports, and feedback reports when requested. Used Jira and Confluence to write and keep track of bugs. Wrote and organized test cases for new… Show more Regressed and wrote bugs throughout various stages of deployment for the Elder Scrolls Online. Completed testing tasks for various sections of in-game content. Assisted in points of development for customer service technologies, while maintaining weekly and daily reports. Was able to reproduce issues from the games forums and bug reports. Created forum reports, and feedback reports when requested. Used Jira and Confluence to write and keep track of bugs. Wrote and organized test cases for new features and spot check tasks. Show less Regressed and wrote bugs throughout various stages of deployment for the Elder Scrolls Online. Completed testing tasks for various sections of in-game content. Assisted in points of development for customer service technologies, while maintaining weekly and daily reports. Was able to reproduce issues from the games forums and bug reports. Created forum reports, and feedback reports when requested. Used Jira and Confluence to write and keep track of bugs. Wrote and organized test cases for new… Show more Regressed and wrote bugs throughout various stages of deployment for the Elder Scrolls Online. Completed testing tasks for various sections of in-game content. Assisted in points of development for customer service technologies, while maintaining weekly and daily reports. Was able to reproduce issues from the games forums and bug reports. Created forum reports, and feedback reports when requested. Used Jira and Confluence to write and keep track of bugs. Wrote and organized test cases for new features and spot check tasks. Show less



Charles County Board of Education

• Real Estate
• 700 & Above Employee

• Technology Intern/Computer Analyst

  • Aug 2009 - Aug 2012

  This was a contract position but my title fell under an Intern title. Maintained and prioritized help desk tickets at several locations. The troubleshooting, maintaining and inventorying of multiple technological assets (PCs, Smart-boards, Projectors, etc.) through imaging and hardware replacement. Trained and supported administrative and teaching staff at various locations. Worked with both groups and alone on the replacing and inventorying of technological assets. Trained other interns… Show more This was a contract position but my title fell under an Intern title. Maintained and prioritized help desk tickets at several locations. The troubleshooting, maintaining and inventorying of multiple technological assets (PCs, Smart-boards, Projectors, etc.) through imaging and hardware replacement. Trained and supported administrative and teaching staff at various locations. Worked with both groups and alone on the replacing and inventorying of technological assets. Trained other interns to handle responsibilities within a given school. Became familiar with programs that were Linux based and Novell server architecture. Show less This was a contract position but my title fell under an Intern title. Maintained and prioritized help desk tickets at several locations. The troubleshooting, maintaining and inventorying of multiple technological assets (PCs, Smart-boards, Projectors, etc.) through imaging and hardware replacement. Trained and supported administrative and teaching staff at various locations. Worked with both groups and alone on the replacing and inventorying of technological assets. Trained other interns… Show more This was a contract position but my title fell under an Intern title. Maintained and prioritized help desk tickets at several locations. The troubleshooting, maintaining and inventorying of multiple technological assets (PCs, Smart-boards, Projectors, etc.) through imaging and hardware replacement. Trained and supported administrative and teaching staff at various locations. Worked with both groups and alone on the replacing and inventorying of technological assets. Trained other interns to handle responsibilities within a given school. Became familiar with programs that were Linux based and Novell server architecture. Show less