Experience

O'Currance Teleservices, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Inbound Sales Representative

  • Jan 2013 - Present

  • Maintained a vast, expert-level knowledge on over 100 products and accessories offered.• Practiced professional communication and problem-solving skills with nearly 500 individuals each week.• Implemented the use of strong written and verbal communication with clients and customers for guaranteed satisfaction.• Consistently converted over 200 soft-offer calls into sales on a weekly basis.• Maintained absolute professionalism and sincerity with each and every individual customer.



Sentinel Field Services, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Client/Vendor Liaison, Data Entry Processor and Vendor Recruiter

  • May 2011 - Dec 2012

  • Processed approximately 300 work orders per week.• Sourced over 3,000 vendors in 6 different states.• Recruited approximately 100 vendors for hire• Worked on a Resolutions Team that audited, corrected discrepancies, and resolved conflicts for over 200 work orders each day.• Created and entered data and vendor instructions for over 500 work orders per week.• Acted as a client liaison, communicating with banks, brokers, and real estate companies to ensure that quality and quantity goals were being met and/or exceeded.• Acted as a communications liaison with over 100 general contractors and property preservation and maintenance companies.



Weber State University

• United States
• Higher Education
• 700 & Above Employee

• Full-Time Student

  • Jan 2011 - Apr 2011



Performax Gyms

• Customer Services and Sales Representative

  • Jun 2008 - Dec 2010

  • Executed daily operations of cleaning and maintaining equipment and juice-bar areas.• Played a key role in the function and upkeep of the entire gym.• Assisted customers to select and purchase specified merchandise and supplements that they tailored to their needs.• Answered customer's telephone, mail and in-person inquiries and directed customers to appropriate sales area.• Resolved customer complaints and requests for refunds, exchanges and adjustments.• Provided over 1,000 gym members with catalogs and information concerning prices, schedule times, and directed any memberships inquires. • Scheduled over 100 weekly appointments with personal trainers and maintained/ updated appointment calendars.