Experience

MBS

• United States
• Education
• 200 - 300 Employee

• Systems Trainer

  • Sep 2017 - Present

  - Train customers in the usage of the MBS Total Store System- Maintain training materials and presentations - Train customers in the usage of the MBS Total Store System- Maintain training materials and presentations



The Mizzou Store

• Cashier Supervisor

  • Jul 2010 - Sep 2017

  • Worked with others to create detailed Operations Manual for multiple departments• Maintained mailing lists to enable fast sharing of information to current employees• Oversaw training of new cashier hires, as well as departmental cross-training on registers• Addressed customer complaints and store operations requiring manager approval• Answered questions and provided advice about Mizzou and Columbia to prospective students and their parents• Assisted employees with basic troubleshooting before having to escalate to IT department



University of Missouri-Columbia

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant Service

  • Aug 2009 - May 2010

  --Department of Student Activities Films Committee--Used demographical information with a university committee to select movies to be shown to student and local audienceReceived cash purchases for tickets when there was a large amount of customers or box office was temporarily unavailable

• Student Assistant Technical

  • Apr 2008 - May 2010

  --Adaptive Computing Technology Center--Researched new technology in order to improve our services and operating efficiencyHelped with disability assessments, including note-taking and technology demonstrationMaintained computers and adaptive equipment for the office and adaptive computing sitesSetting up and troubleshooting computers for customersMulti-tasked between daily responsibilities and attending to customers visiting the office

• Production Assistant

  • Jan 2009 - May 2009

  --University of Missouri Film: Aztec Vengeance--Negotiated with local businesses and university departments to secure shooting locations, equipment, services, and catering Assisted with paperwork and bookkeeping accuracy



University of Missouri-Columbia

• United States
• Higher Education
• 700 & Above Employee

• Special Events Coordinator

  • Nov 2005 - Dec 2006

  --Digital Media Club--Organized and operated Digital Media Festival 2006 at University of Missouri: a display of student/faculty authored digital media (sponsored by companies such as Apple, Adobe, and Microsoft), lectures from industry speakers, and a constantly running gaming section --Digital Media Club--Organized and operated Digital Media Festival 2006 at University of Missouri: a display of student/faculty authored digital media (sponsored by companies such as Apple, Adobe, and Microsoft), lectures from industry speakers, and a constantly running gaming section