Jeremy Hawthorne
System Administrator at Landmark Structures- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftJan, 2023- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIADec, 2022- Nov, 2024 -
CompTIA Security+
CompTIANov, 2022- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIANov, 2022- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftJul, 2023- Nov, 2024
Experience
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Landmark Structures
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United States
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Construction
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100 - 200 Employee
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System Administrator
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Dec 2022 - Present
• Configuring and maintaining GPO • Provisioning and New Users and Groups in Azure Active Directory • Creating PowerShell scripts to automate processes • Creating KB’s and training in End Users Security Awareness • Endpoint Virus Remediation • Troubleshooting LAN related issues in person and remote. • Asset management Apple/ Microsoft Devices via CMDB, Apple Business Manager and Azure Intune • Configuring and maintaining GPO • Provisioning and New Users and Groups in Azure Active Directory • Creating PowerShell scripts to automate processes • Creating KB’s and training in End Users Security Awareness • Endpoint Virus Remediation • Troubleshooting LAN related issues in person and remote. • Asset management Apple/ Microsoft Devices via CMDB, Apple Business Manager and Azure Intune
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CMC
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Construction
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700 & Above Employee
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Service Delivery Specialist
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Jan 2022 - Nov 2022
• In person support to end users on a variety of Information Technology related issues. • Manual patching legacy computers that are essential to the company • Maintaining asset inventory and deploying new hardware • Supporting AV Equipment for Teams/ Skype Meetings • Imaging Windows 10 Computer via SCCM ( Dell’s) • Onboarding and provisioning new hire hardware • Troubleshooting small LAN related issues in person and remote. • In person support to end users on a variety of Information Technology related issues. • Manual patching legacy computers that are essential to the company • Maintaining asset inventory and deploying new hardware • Supporting AV Equipment for Teams/ Skype Meetings • Imaging Windows 10 Computer via SCCM ( Dell’s) • Onboarding and provisioning new hire hardware • Troubleshooting small LAN related issues in person and remote.
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D.R. Horton
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United States
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Construction
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700 & Above Employee
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Service Desk Specialist
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Nov 2018 - Aug 2022
• In person support to end users on a variety of Information Technology related issues • Manual patching legacy computers that are essential to the company • Maintaining asset inventory and deploying new hardware • Supporting AV Equipment for Teams/ Skype Meetings • Imaging Windows 10 Computer via SCCM ( Dell’s) • Troubleshooting LAN related issues in person and remote. • Asset lifecycle management • In person support to end users on a variety of Information Technology related issues • Manual patching legacy computers that are essential to the company • Maintaining asset inventory and deploying new hardware • Supporting AV Equipment for Teams/ Skype Meetings • Imaging Windows 10 Computer via SCCM ( Dell’s) • Troubleshooting LAN related issues in person and remote. • Asset lifecycle management
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Terracon
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United States
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Civil Engineering
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700 & Above Employee
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Service Desk Analyst
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May 2016 - Aug 2018
Support clients via inbound and outbound calls, emails , and instant message. Handling tickets via the Service now Imaging and support Windows 7, 8, 10 PC's Tracking and deploying software via SCCM Creating Users, Enabling Accounts, Changing password and Accesses in Active Directory. Troubleshooting connectivity issues within networks, VPN’s and PC’s Communicating with Vendors regarding licensing of Software. Supporting Mobile Devices such IOS and Android Supporting Microsoft Office version 2013, 2016 and Office 365 suites Contributing articles to a knowledge bases in Servicenow Troubleshooting Dell Laptops and setting up dispatch with Dell Technicians Show less
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Pomeroy
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Help Desk Analyst
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Nov 2015 - May 2016
• Enabling Accounts, Changing password and Accesses in Active Directory. • Supporting VDI in VMware • Taking inbound calls and using remote access tools to assist end users with specialized software issues. • Setting up RSA accounts for end users. • Recording incidents in a tickets system to make sure all tickets are accounted for. • Testing connectivity to the network for Blue Cross employees that worked in remote locations • Enabling Accounts, Changing password and Accesses in Active Directory. • Supporting VDI in VMware • Taking inbound calls and using remote access tools to assist end users with specialized software issues. • Setting up RSA accounts for end users. • Recording incidents in a tickets system to make sure all tickets are accounted for. • Testing connectivity to the network for Blue Cross employees that worked in remote locations
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Synchrony
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United States
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Financial Services
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700 & Above Employee
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IRA Specialist
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Sep 2013 - Oct 2015
• Handle inbound calls, make outbound calls, and set up banks accounts such as CD’s, Savings Accounts, Money Markets, and IRA’s. • Assist with interviewing possible new hires for the company • Type notes of the conversation that discussed with customers • Send out letters, checkbooks, and any correspondence regarding the customer accounts • Handle inbound calls, make outbound calls, and set up banks accounts such as CD’s, Savings Accounts, Money Markets, and IRA’s. • Assist with interviewing possible new hires for the company • Type notes of the conversation that discussed with customers • Send out letters, checkbooks, and any correspondence regarding the customer accounts
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Education
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2013 - 2015
DeVry University
Associate’s Degree, Network and System Administration/Administrator
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