Experience

SEI Furniture
• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee
• Data Analyst

  • Nov 2020 - Present

Daybreak Venture, LLP
• Hospitals and Health Care
• 100 - 200 Employee
• Business Intelligence Analyst

  • Aug 2016 - Sep 2020


CSC

• Computer Networking Products
• 1 - 100 Employee

• Technical Support

  • Dec 2015 - Oct 2016

  Tier 1 tech support services for a large multi-national business group Tier 1 tech support services for a large multi-national business group



Epic! Gaming Lounge and Cafe

• Computer Games

• Co Owner

  • Sep 2014 - Aug 2015

  Co-owner of technology based entertainment venue Co-owner of technology based entertainment venue



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Buried Service Wire Tech

  • Mar 2010 - Aug 2014

  Performed Audits on contract workers verifying that work met company standardsTrained and managed crew of twelve employees as acting (in charge).Handled customer complaints and inquiries and designated jobs to technicians.

• Customer Zone Tech II

  • May 2006 - Mar 2010

  Handled continuous inflow of customer install and repair tickets prioritizing work based on service demands and customer need.Maintained, installed, and repaired services including trouble isolation on tens of thousands of feet of telephone network.Knowledgeable maintaining and troubleshooting various telecommunications systems including PoTS, DSL, and T1