Customer Engineer

• Sep 2023 - Present

Service electromechanical equipment; ATMs and self-checkout systems within assigned territory. Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support. Worked on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters; Ethernet, Token-Ring, StarLAN, NetIOS, X.25. Buildt working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Show less

Customer Engineer II

• Jun 2022 - Aug 2023

Service electromechanical equipment; ATMs and self-checkout systems within assigned territory. Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support. Worked on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters; Ethernet, Token-Ring, StarLAN, NetIOS, X.25. Buildt working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Show less

Owner & Manager

• Jun 2021 - Apr 2022

Managed day-to-day operations, inventory, sales of shop. Managed daily and weekly events hosted in shop. Handled selection, purchasing, and import of product from China and Spain. Service electromechanical equipment; Twenty-two 3D printers, and shop computers. Serviced customer 3D printers brought in for repair. Build working relationships among colleagues, customers and vendors. Managed day-to-day operations, inventory, sales of shop. Managed daily and weekly events hosted in shop. Handled selection, purchasing, and import of product from China and Spain. Service electromechanical equipment; Twenty-two 3D printers, and shop computers. Serviced customer 3D printers brought in for repair. Build working relationships among colleagues, customers and vendors.

Customer Engineer II

• Jun 2017 - Apr 2020

Service electromechanical equipment; ATMs and self-checkout systems within assigned territory. Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support. Worked on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters; Ethernet, Token-Ring, StarLAN, NetIOS, X.25. Buildt working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Show less

Eng/R&D Lab Technician

• Oct 2016 - Apr 2017

Responsible for the investigation, analysis, and documentation of component or system level failures of product returned from the field. Responsible for building, testing and troubleshooting electrical/electronic circuitry and other systems used in finished equipment. Can demonstrate working understanding of electronic and electromechanical systems, and demonstrate working understanding of a variety of laboratory test equipment. Assemble prototype devices and systems. Fabricate electronic and electromechanical test fixtures. Set up and execute pre-defined subsystem/system qualification protocols with moderate supervision. Set up data equipment to capture test data. Perform basic statistical analysis of results. Investigate, analyze, repair, and documents component or system level failures. Skilled in own work area within an analytical / scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production). Applied knowledge and skills to complete assigned tasks within own area. Worked within established SOPs and / or scientific methods and adheres to quality guidelines. Work with a moderate degree of supervision. Show less

Electrical Engineer Tech II

• Dec 2015 - Oct 2016

Responsible for the investigation, analysis, and documentation of component or system level failures of product returned from the field. Responsible for building, testing and troubleshooting electrical/electronic circuitry and other systems used in finished equipment. Can demonstrate working understanding of electronic and electromechanical systems, and demonstrate working understanding of a variety of laboratory test equipment. Assemble prototype devices and systems. Fabricate electronic and electromechanical test fixtures. Set up and execute pre-defined subsystem/system qualification protocols with moderate supervision. Set up data equipment to capture test data. Perform basic statistical analysis of results. Investigate, analyze, repair, and documents component or system level failures. Skilled in own work area within an analytical / scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production). Applied knowledge and skills to complete assigned tasks within own area. Worked within established SOPs and / or scientific methods and adheres to quality guidelines. Work with a moderate degree of supervision. Show less

3rd Key, Store Clerk

• Dec 2010 - Jun 2014

Opening and closing procedures, including cash registers, building security system, and deposits. Operate a cash register efficiently and perform checkout procedures at or above expected performance standards including minimum transaction time per item rate and accurate handling of cash, debit cards, credit cards, Gift Cards. Follow all check-out and cash handling procedures and policies. Assist with unloading delivery trucks. Stock product on platforms, shelving, peg hooks and in baskets. Maintain excellent store conditions. Maintain a safe and clean working environment. Complete cleaning duties as assigned, including floors, windows, display cases, shelves, register area, backroom, restrooms, parking lot, and other fixtures. Communicate with customers in a friendly and courteous manner Maintain proper rotation for dated and undated products. Ensure that displays and case signs are updated. Protect company property, funds and merchandise at all times. Performs other duties, including working in other departments, as assigned. Show less

Truck Driver

• Jun 2008 - Dec 2009

Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting

Ready Mix Driver

• Feb 2007 - Jun 2008

Ensured concrete product quality to best of ability. Coordinated scheduling changes via radio contact with dispatcher. Received completed and submitted all required job documentation. Maintained exterior and interior cleanliness of mixer truck. Conducted daily vehicle inspections. Ensured concrete product quality to best of ability. Coordinated scheduling changes via radio contact with dispatcher. Received completed and submitted all required job documentation. Maintained exterior and interior cleanliness of mixer truck. Conducted daily vehicle inspections.

Truck Driver

• Sep 2006 - Dec 2006

Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting

Well Developer / Rig Hand

• Sep 2004 - Aug 2006

Truck Driver

• Jul 2003 - Sep 2004

Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting Wide experience in semi truck operation Class A Commercial Driver's License with excellent driving history Thorough familiarity with delivery and freight procedures High ability in truck tractor trailer and semi-trailer operation Sound ability to plan and adhere to daily driving schedule Good ability to perform pre- and post-trip inspections and troubleshooting

63W10 Heavy Vehicle Wheel Repair

• Jun 1998 - Feb 2000

Repair diesel power plants/packs, wheel vehicle clutch assemblies, compression ignition engine fuel systems, compression ignition air induction systems, vehicle liquid cooling systems, wheel vehicle chassis electrical systems, standard transmission assemblies, automatic transmission assemblies, air controlled semiautomatic transmission assemblies, transfer assemblies, axle assemblies air (wedge, s-cam) brake systems, wheel vehicle hub assemblies, wheel vehicle mechanic (manual) steering systems, wheel vehicle hydraulic (power) steering systems, and articulated steering systems. Repairs wheel vehicle using battlefield damage assessment and repair. M1 ABRAMs turbine engine rebuild and DYNO. Show less