Program Manager - Client Delivery

• Apr 2022 - Present

Sr. Manager - Agile Program Management

• Jan 2021 - Mar 2022

Own Agile Portfolio Management and Governance practices and oversight of the ~$40M / 270,000 hour Distribution Technology portfolio.Develop Agile delivery practices for use across 30 Distribution Technology agile teams, aligning and optimizing best practices. Devise and implement agile status reporting and tracking standards in alignment with Enterprise reporting requirements and published agile standards (SAFe).Recruit, develop and retain Agile Program and Project Management talent and align a team of 10-12 servant-leaders to Distribution product lines / capabilities.Partner with senior business and technology leaders across the Enterprise to deliver strategic and transformational business outcomes by bridging the divide between business challenges and technical solutions. Organize, plan and execute complex initiatives for several areas within Distribution Technology: Data Analytics & Insights; Sales and Marketing Enablement (including CRM); and Digital Tools and Services. Show less

Manager - Agile Program Management

• Jun 2019 - Dec 2020

Own Agile Portfolio Management and Governance practices and oversight of the ~$40M / 270,000 hour Distribution Technology portfolio.Develop Agile delivery practices for use across 30 Distribution Technology agile teams, aligning and optimizing best practices. Devise and implement agile status reporting and tracking standards in alignment with Enterprise reporting requirements and published agile standards (SAFe).Recruit, develop and retain Agile Program and Project Management talent and align a team of 10-12 servant-leaders to Distribution product lines / capabilities.Partner with senior business and technology leaders across the Enterprise to deliver strategic and transformational business outcomes by bridging the divide between business challenges and technical solutions. Organize, plan and execute complex initiatives for several areas within Distribution Technology: Data Analytics & Insights; Sales and Marketing Enablement (including CRM); and Digital Tools and Services. Show less

AVP Manager of Project Execution

• Jan 2019 - May 2019

Partner with senior business and technology leaders across the enterprise to deliver strategic and transformational business outcomes by bridging the divide between business challenges and technical knowledge. Develop Program and Project Management talent and align resources with business and technology initiatives. Organize, plan and execute complex initiatives.

Manager, Enterprise Project Management

• Nov 2013 - Dec 2018

Faced with aging systems too rigid to keep pace with changing business needs, engaged with SVP-level sponsors across the enterprise to mobilize a 4-year, ~$25M / 220k+ hour program to replace the MDM, data warehouse and analytics platform.Developed standards used across the enterprise’s project execution teams providing a consistent customer experience when engaging with resources from across the team.Managed the acquisition and initial integration of a new business line into the firm.Conducted project recovery reviews - recommendations resulted in re-kickoff and reset of project engagement model / timeline / cost.Lead a team to assemble a best practices document on project planning to provide consistent guidelines across the PM practice on high level planning techniques, especially usage of schedule contingency. Show less

Senior Project Manager

• Dec 2012 - Nov 2013

Deliver on large, complex projects / programsProvide technical expertise to other PM’s to assist with navigating project issues / planningDevelop multiple templates / tools leveraged across the organization by other PMs

Senior Manager

• Oct 2000 - Nov 2012

Partnered with many large, Financial Services institutions (credit card issuers and processors, retail banking, lending, asset management and insurance) to solve complex business problems by mobilizing and developing key resources and creatively resolving delivery challenges. Managed all phases of the software delivery life cycle and served in specific roles such as Project / Program Lead, Delivery Lead, Project / Program Manager, Performance Test Lead and QA Lead. Partnered with many large, Financial Services institutions (credit card issuers and processors, retail banking, lending, asset management and insurance) to solve complex business problems by mobilizing and developing key resources and creatively resolving delivery challenges. Managed all phases of the software delivery life cycle and served in specific roles such as Project / Program Lead, Delivery Lead, Project / Program Manager, Performance Test Lead and QA Lead.

Consultant

• Jul 2011 - May 2012

Consultant

• 2009 - 2011

Consultant

• Oct 2008 - Dec 2009

Consultant

• Mar 2008 - Sep 2008

Consultant

• Jul 2007 - Jan 2008

Consultant

• May 2006 - May 2007

Consultant

• Feb 2006 - Mar 2006

Consultant

• Sep 2005 - Jan 2006

Consultant

• Nov 2004 - Jun 2005

Consultant

• Nov 2003 - Oct 2004

Consultant

• Jan 2001 - Oct 2003