Jeremy Flores
Technical Specialist at Ann Arbor Public Schools- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+
CompTIAMar, 2019- Nov, 2024
Experience
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Ann Arbor Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Technical Specialist
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Feb 2002 - Present
Provide technical support and training for administrative and instructional hardware such as laptops, desktops, tablets, peripherals, printers, copiers, scanners, networking devices, cameras, smartphones, audio systems, and projection systems. Develop, test, and perform the deployment of processes to image iMac desktop computers with dual boot OSX and Windows operating systems for high school level business computer labs. Provide analysis, recommendations, and implementation of third party point-of-sale processes and software solutions for the Food Service Department. Execute annual data rollover and provide continual technical support for and maintenance of the current SQL driven third party application used for Food Service point-of-sale transactions. Provide support and training for a wide range of instructional software including PowerSchool, FileWave, FileMaker, Moodle, IlluminateEd, and ExamView.
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Wise Solutions
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Software Development
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1 - 100 Employee
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Software Developer Support Technician
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1999 - 2002
Provided telephone and email technical support to software developers in the use of Wise installation software packages and scripts. Coordinated with internal support team in testing and developing a process to administer the integration of universal runtime files in an installation package product. Provided telephone and email technical support to software developers in the use of Wise installation software packages and scripts. Coordinated with internal support team in testing and developing a process to administer the integration of universal runtime files in an installation package product.
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Community
