Jeremy Durand

Manager of Marketing & Communication at Pulmonary Hypertension Association of Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Grande Prairie, Alberta, Canada, CA
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Manager of Marketing & Communication
      • Jun 2023 - Present

      • Works collaboratively with the staff team to develop an annual work plan to execute strategic priorities established by the Board of Directors• Oversees the design, translation, and production of PHA Canada’s publications and collateral• Leads the development of PHA Canada’s website, ensuring it remains up-to-date, accessible, and user friendly• Coordinates publication of PHA Canada’s digital editorial calendar (social media, email blasts,newsletters, etc.), including copywriting, design, and scheduling• Promotes awareness of PH among health care providers, at-risk patient populations, and the public; expands support for and participation in PHA Canada programs through advertising, media outreach, and community engagement• Supports online and community-based fundraising activities, including providing fundraising toolsand materials• Provides in-house translation of social media content, email blasts, and newsletters and coordinates contracted translation (as required) of all published content• Ensures PHA Canada operates to a professional standard in both official languages and facilitatescommunication with francophone community members and partners as required• Assists staff, volunteers, and community members in adhering to established brand standards• Tracks data and analytics related to key performance indicators and provides monthly reports• Manages designated staff and volunteers; provides daily support, coaching, and supervision• Ensures staff and volunteers are recognized and appreciated for their contributions; providesleadership in the growth and development of the entire PHA Canada team• Contributes to identifying and acquiring financial resources to grow and sustain mission-relatedprograms and activities (i.e., grants, corporate sponsorships, etc.)• Collaborates with the staff team on volunteer and donor recognition as required• Assists with administrative tasks (i.e., liaising with vendors) as required Show less

    • Digital Marketing Specialist
      • Jan 2023 - Jun 2023

      • Working collaboratively with the staff team to develop an annual work plan to execute strategic priorities established by the Board of Directors• Coordinating publication of PHA Canada’s digital editorial calendar (social media, email blasts, newsletters, etc.), including copywriting, design, and scheduling• Ensuring PHA Canada’s website remains up-to-date, accessible, and user friendly• Tracking data and analytics related to key performance indicators and providing monthly reports• Promoting awareness of PH among health care providers, at-risk patient populations, and the public; expanding support for and participation in PHA Canada programs through advertising, media outreach, and community engagement• Providing in-house translation of social media content; facilitating communication with francophone community members and partners• Designing, translating and publishing PHA Canada’s publications and collateral• Assisting staff, volunteers, and community members in adhering to established brand standards Show less

  • Kitchen Envy Original
    • Grande Prairie, Alberta, Canada
    • Founder
      • Apr 2020 - Present

      Founded the Online businesses Kitchen Envy Original (www.kitchenenvy.ca) & Weck Jars Envy (www.weckjarsenvy.ca) - Created both Websites using the Shopify Platform - Learned HTML language which was necessary to edit the websites - Sourced suppliers and negotiated contracts - Negotiated shipping rates with different carriers/platforms - Trained myself in SEO and perfected both websites to be at an 89% score for SEO Health - Trained myself on Page Speed insights and improved both websites to be at an A Score on GTmetrix - Created social media on multiple platforms and learned about marketing strategies in order to gain popularity Weekly Basis Tasks: - Designing graphics/videos using Photoshop, Premiere Rush, and Davinci Resolve - Publishing posts, stories, videos/Reels on Instagram, Facebook, TikTok, Youtube and Pinterest - Setting up strategies for Paid Ads - Sending a weekly newsletter and marketing emails - Keeping track of the websites and all marketing platform insights and analytics - Customer Service by email, chat Show less

    • Canada
    • Truck Transportation
    • 1 - 100 Employee
    • Shop Manager
      • Jan 2021 - Oct 2022

      In January 2021, The owner of Smith Tank & Trailer who knew me from my previous role as a Service Manager contacted me and offered me a Service Manager position • Managed a team of 8 technicians/mechanics • Introduced and set up a new Shop Management Software (FullBay) as everything was done by hand (work orders, estimates, invoices...) • Coached the mechanics as well as the owners on the new software • Organized the inventory (Scannable labels, attributed locations...) and set up the inventory in the system (Bulk import of parts using excel, Min-Max, Vendors...) • Created processes within the company and the new software to help ensuring proper safety protocols • Trained the team as well as the owners on KPI's and tools available in the software to help improving efficiency • Scheduled all repairs in the shop for Gas, propane and chemicals tanks • Was the point of contact for customers/vendors • Sourced, negotiated and ordered parts for all jobs within the shop • Negotiated new contracts with Vendors to improve Net Margins for the company This amazing adventure ended in October 2022 as I decided to move to Alberta for a better life quality - Which was very well welcomed by the owners and very much prepared as I had over a month to train a Mechanic picked to become the New Service Manager Show less

  • Ventures International
    • Richmond, British Columbia, Canada
    • Project Manager
      • Oct 2020 - Jan 2021

      In October 2020, as a "Covid Consequence" I was on a temporary lay off. Ventures International reached out and asked if I could take on a new project: • Assisted in the setup of a new website for wholesale transactions (using WordPress) • Created a new Wholesale Catalog using InDesign & Photoshop • Improved their inventory management system • Improved processes within the company to gain efficiency (order entries, warehouse processes such as receiving, stock management, shipping & more) Show less

    • Canada
    • Truck Transportation
    • 200 - 300 Employee
    • Shop Supervisor
      • Nov 2018 - Oct 2020

      In November 2018 I was offered an opportunity with the Company "Westcan Bulk Transport" • Managed a team of 12 technicians/mechanics within the shop • Strategicly planned the daily/weekly/monthly operations with keeping KPI's and budget in mind • Sourced, negotiated & ordered parts for the shop • Set up inventory system to improve and facilitate stock management • Daily entries of PO's, invoices and work orders • Coached employees on a daily basis to improve KPI's and efficiency of the shop Show less

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Shipping Receiving Coordinator
      • Apr 2018 - Nov 2018

      I was then promoted again, this time to Shipping & Receiving Coordinator• Supervised the shipping/receiving department to ensure that all processes & SOP's were applied• Was in control of the inventory - Manual check - Entries• Dealt with incoming and outgoing shipments• Used forklift, order picker and hand pallet jack

    • Head shipper
      • Oct 2017 - Apr 2018

      After a few months I was promoted to Head Shipper• Took care of all the shipments with using multiple carriers• Sent tracking information to sales team and customers• Prepared skids for Canada, US, & international shipments

    • Warehouse Worker
      • Jul 2017 - Oct 2017

      After arriving in Canada I had to learn English and decided to work in a warehouse• Picked and packed orders fast and accurately to ensure customers satisfaction• Received and restocked new products

  • Self-Employed
    • Sens, Burgundy, France
    • Realtor
      • Apr 2015 - May 2017

      In April 2015 I opened my real estate agency in France • Prospected by phone and in person to obtain properties for sale • Performed daily marketing tasks and online ads • Answered phone calls, arranged properties visits • Negotiated sales • Managed a team of 2 realtors and 1 financial collaborator • Sold the company in April 2017 to realize a dream of mine and move to Canada In April 2015 I opened my real estate agency in France • Prospected by phone and in person to obtain properties for sale • Performed daily marketing tasks and online ads • Answered phone calls, arranged properties visits • Negotiated sales • Managed a team of 2 realtors and 1 financial collaborator • Sold the company in April 2017 to realize a dream of mine and move to Canada

    • France
    • Telecommunications
    • 700 & Above Employee
    • Sales Representative
      • Jul 2012 - Sep 2014

      • Welcomed and advised customers with their needs • Sold brand‘s products (Apple, Samsung & More) and services such as phone plans & internet plans • Exceeded sales goals and KPI's to increase results for the company and for personal growth within the store • Performed technical support for mobile phones, tablets & laptops • Welcomed and advised customers with their needs • Sold brand‘s products (Apple, Samsung & More) and services such as phone plans & internet plans • Exceeded sales goals and KPI's to increase results for the company and for personal growth within the store • Performed technical support for mobile phones, tablets & laptops

Education

  • CIFA university
    Master's degree, Business, Management, Marketing, and Related Support Services
    2012 - 2014
  • Gustave Eiffel College
    Bachelor's degree, Graphic Design
    2009 - 2012

Community

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