Experience

ESP Personnel

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Customer Service Advisor

  • Jul 2020 - Feb 2022

  Thousand Palms, California, United States Provide high level administrative support to executives in the workplace. Recruiting new business connections with other healthcare facilities. Recruited traveling / visiting nurses across the US. Knowledgeable of medical terminology. Knowledgeable of EMR systems. EPIC, Meditech, Cerner etc.



Smoothie King

• General Manager

  • Oct 2014 - Jul 2020

  Greater Nashville Area, TN Ensure all franchise policies and procedures are followed at all times. Recruit, hire and train employees. Supervise all employees, provide safety and safe food handling training. Prepare and submit weekly financial reports to home office. Review daily sales reports, balance cashier’s cash draw, prepare money for bank deposits. Prepare weekly employee schedules. Order products, food and supplies to ensure effective sales. Increased enhancer sales from 20% - 60% in one… Show more Ensure all franchise policies and procedures are followed at all times. Recruit, hire and train employees. Supervise all employees, provide safety and safe food handling training. Prepare and submit weekly financial reports to home office. Review daily sales reports, balance cashier’s cash draw, prepare money for bank deposits. Prepare weekly employee schedules. Order products, food and supplies to ensure effective sales. Increased enhancer sales from 20% - 60% in one month. Increased net sales by 30%, using skilled marketing ideas. Show less



Vanderbilt University Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Specialist

  • Jul 2018 - Jul 2019

  United States Conducts patient check-in and check-out Coordinates any follow-up appointments or procedures required for patient Schedules appointments, procedures or surgery through clinical communication or direct request. Provides positive first impressions utilizing customer service skills Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view… Show more Conducts patient check-in and check-out Coordinates any follow-up appointments or procedures required for patient Schedules appointments, procedures or surgery through clinical communication or direct request. Provides positive first impressions utilizing customer service skills Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit Show less



Center For Attention

• Intern

  • Jan 2017 - May 2017

  Nashville Area, TN Update and maintain social media presence, to include Facebook, Twitter and Instagram. Design flyers, graphics and e-vites and other marketing material for major events. Organize and attend monthly marketing committee meetings, prepare agendas and record minutes. Collaborate with staff on innovate ideas, directions and venues for marketing and communications. Conduct market research by demographics, income and verticals. Monitor social channels for trending news, ideas and… Show more Update and maintain social media presence, to include Facebook, Twitter and Instagram. Design flyers, graphics and e-vites and other marketing material for major events. Organize and attend monthly marketing committee meetings, prepare agendas and record minutes. Collaborate with staff on innovate ideas, directions and venues for marketing and communications. Conduct market research by demographics, income and verticals. Monitor social channels for trending news, ideas and memes. Assist with capturing and analyzing social media metrics. Show less



Empire Fitness

• Sales Representative

  • Jun 2012 - Aug 2014

  Madison Alabama Provide one-on-one fitness instruction that is tailored to meet the needs of each clients Develop programs and training exercises that provided optimum results Monitor clients during as they exercised to ensure they were breathing properly and exercising in a manner that would not cause physical injury Ensure that clients received guidance on proper nutrition and resources in regards to nutrition Communicate client’s progress during individual consultations Top of… Show more Provide one-on-one fitness instruction that is tailored to meet the needs of each clients Develop programs and training exercises that provided optimum results Monitor clients during as they exercised to ensure they were breathing properly and exercising in a manner that would not cause physical injury Ensure that clients received guidance on proper nutrition and resources in regards to nutrition Communicate client’s progress during individual consultations Top of contract/personal training sales 2013-2014. Show less