Experience

Dart Advantage Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Experience Manager

  • Mar 2023 - Present

  Oversee customer success, development, and retention for all of Dart Advantage Logistics business. Work closely with sales in onboarding new customers. Assist the account management team with customer growth and seeking future freight opportunities.

• Senior Account Manager

  • May 2022 - Mar 2023

  Work directly with a team of account managers and logistics coordinators. Assist with the onboarding and growth of new and existing customers. Maintain active communications with key accounts, and actively solicit freight opportunities.

• Logistics Pricing Analyst

  • Aug 2019 - May 2022

  Assisting general pricing objectives and policies of the company. Aiding in the development of customer related pricing. Negotiating price/rate quotes with customers, and also preparing those quotes, proposals, and bid packages. Helping with social media marketing when needed. Handling account management and growth of customer accounts.



Ciconte Consulting

• United States
• Advertising Services

• Founder - Partner

  • Jun 2014 - Present

  Freelance consulting work for various small businesses and organizations. Marketing specialties: local ads, SEO, guerrilla marketing, email marketing and social media. Helping numerous clients understand consumer needs/wants and reaching their target audience(s). Freelance consulting work for various small businesses and organizations. Marketing specialties: local ads, SEO, guerrilla marketing, email marketing and social media. Helping numerous clients understand consumer needs/wants and reaching their target audience(s).



LME, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Rates & Corrections Analyst

  • Aug 2016 - Jul 2019

  I was involved in various roles throughout my tenure at LME (Midwestern LTL Carrier). Starting with customer service where i assisted third parties and customers with tracking, scheduling pickups, and resolving issues with their freight. I also assisted with overseeing marketing materials with the director of marketing. The bulk of my time was spent in accounts receivable with the Rates Department. I would provide quotes to third parties and customers for their freight moves, and maintain those… Show more I was involved in various roles throughout my tenure at LME (Midwestern LTL Carrier). Starting with customer service where i assisted third parties and customers with tracking, scheduling pickups, and resolving issues with their freight. I also assisted with overseeing marketing materials with the director of marketing. The bulk of my time was spent in accounts receivable with the Rates Department. I would provide quotes to third parties and customers for their freight moves, and maintain those relationships. Among other tasks in the role; I coded/corrected bills, worked daily auditing reports, and priced out lanes for shipments. Show less I was involved in various roles throughout my tenure at LME (Midwestern LTL Carrier). Starting with customer service where i assisted third parties and customers with tracking, scheduling pickups, and resolving issues with their freight. I also assisted with overseeing marketing materials with the director of marketing. The bulk of my time was spent in accounts receivable with the Rates Department. I would provide quotes to third parties and customers for their freight moves, and maintain those… Show more I was involved in various roles throughout my tenure at LME (Midwestern LTL Carrier). Starting with customer service where i assisted third parties and customers with tracking, scheduling pickups, and resolving issues with their freight. I also assisted with overseeing marketing materials with the director of marketing. The bulk of my time was spent in accounts receivable with the Rates Department. I would provide quotes to third parties and customers for their freight moves, and maintain those relationships. Among other tasks in the role; I coded/corrected bills, worked daily auditing reports, and priced out lanes for shipments. Show less



Veterans Park District

• United States
• Law Enforcement
• 1 - 100 Employee

• Athletic Instructor

  • Jul 2015 - Jul 2016

  I kept score of softball games and logged books for games. I helped young, aspiring soccer players hone their skills. I also helped kids practice baseball skills and drills; whether it be pitching, hitting, or fielding. Led a wide array of other sports classes for youth. I kept score of softball games and logged books for games. I helped young, aspiring soccer players hone their skills. I also helped kids practice baseball skills and drills; whether it be pitching, hitting, or fielding. Led a wide array of other sports classes for youth.



Fanskrit

• Chicago, Illinois

• Artwork Contributor

  • Aug 2011 - May 2013

  Helped assist in drafting and creating artwork, designs, and concepts dealing with Chicago based sports teams. Helped assist in drafting and creating artwork, designs, and concepts dealing with Chicago based sports teams.



State of Illinois/Melrose Park Police Department

• Code Enforcement Officer

  • Jan 2009 - Apr 2009