Experience

digitalphobia Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Director

  • May 2016 - 7 years 8 months

  Oxford, United Kingdom



The Oxford Knowledge Company

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Escalated Support Consultant

  • Dec 2012 - May 2016

  Oxford, United Kingdom



Gigastream plc

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Analyst

  • Aug 2002 - Dec 2012

  Oxford, United Kingdom • Provision of end-to-end support for all clients. • Installation, configuration, support, and maintenance of network equipment. • Installation, configuration, support, and maintenance of server and desktop hardware and software. • Documentation of systems and procedures. • Configuration and support of mobile devices. • Advising on cost effective IT solutions based on client business requirements. • Performing proactive and reactive maintenance to ensure continuity… Show more • Provision of end-to-end support for all clients. • Installation, configuration, support, and maintenance of network equipment. • Installation, configuration, support, and maintenance of server and desktop hardware and software. • Documentation of systems and procedures. • Configuration and support of mobile devices. • Advising on cost effective IT solutions based on client business requirements. • Performing proactive and reactive maintenance to ensure continuity of IT services. • Performing complete IT fit outs from physical cable installation to desktop deployment and configuration. • Providing advice, training, and 2nd/3rd line support to junior engineers. • Advising on and supporting connectivity solutions. Show less