Experience

BMW of Cincinnati North

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technician

  • May 2019 - Present



Performance Kings Honda

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technician

  • Mar 2016 - May 2019

  Conducting automotive inspection, diagnostics, and repairs including engines, transmissions, differential, brakes, clutches, starter, axles, steering dear, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems. Recognized by management for expertise and routinely called upon for recommendations; provided valuable guidance that led to avoidance of lost time and damaged parts. Performing interior repairs. Conducting automotive inspection, diagnostics, and repairs including engines, transmissions, differential, brakes, clutches, starter, axles, steering dear, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems. Recognized by management for expertise and routinely called upon for recommendations; provided valuable guidance that led to avoidance of lost time and damaged parts. Performing interior repairs.



Kings Toyota

• United States
• Automotive
• 1 - 100 Employee

• Technician

  • Oct 2014 - Mar 2016

  Executed diagnostics and repairs. Rebuilt and repaired engine, executed all phases of power system tear down and repair. Removed and replaced tires, shocks, struts, and brakes. Communicated with customers regarding vehicle issues and potential repairs. Executed diagnostics and repairs. Rebuilt and repaired engine, executed all phases of power system tear down and repair. Removed and replaced tires, shocks, struts, and brakes. Communicated with customers regarding vehicle issues and potential repairs.



BOB SUMEREL TIRE & SERVICE INC

• United States
• Automotive
• 1 - 100 Employee

• Assistant Manager

  • Jan 2013 - Oct 2014

  Supervised technicians in troubleshooting, diagnosing and repairing a variety of vehicle makes and model. Manage day-to-day activities and operations of shop, maintaining focus on quality workmanship and quality customer service. Communicated with customers to provide estimates and explain repairs. Ensured shop ran effectively, providing quality work and excellent customer service. Supervised technicians in troubleshooting, diagnosing and repairing a variety of vehicle makes and model. Manage day-to-day activities and operations of shop, maintaining focus on quality workmanship and quality customer service. Communicated with customers to provide estimates and explain repairs. Ensured shop ran effectively, providing quality work and excellent customer service.



Tires Plus Total Car Care

• United States
• Retail
• 500 - 600 Employee

• Service Advisor

  • Jul 2008 - Jan 2013

  Determined vehicle issues and providing accurate service estimates. Prepared accurate and detailed repair orders that described customer concerns, known issues, and likely causes along with services and repairs required. Specialized in meeting client needs in a timely manner while effectively communicating with technicians and tracking customer activity. Encouraged preventative maintenance services to keep cars running at peak performance. Determined vehicle issues and providing accurate service estimates. Prepared accurate and detailed repair orders that described customer concerns, known issues, and likely causes along with services and repairs required. Specialized in meeting client needs in a timely manner while effectively communicating with technicians and tracking customer activity. Encouraged preventative maintenance services to keep cars running at peak performance.