Experience

High Definition Logistics- Your logistics heroes.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• VP of Solutions

  • 2016 - Present

  If your company is in the world of moving high consequence shipments you know the headaches with time-definite deliveries can pose. This is our world. We partner with manufacturers and distributors to ensure your product is delivered on time, in perfect condition with your customer receiving an amazing delivery experience. Everyone says they do this, ask me how we are different. HDL is not a traditional "logistics" company. Custom solutions for your custom products at a competitive price is what we do. Imagine if you could cut late deliveries, damages and have claims settled in less than 30 days. How happy would your customer be? High Definition Logistics is a forward-thinking company with very strategic applications. Our boutique approach allows us to truly focus on custom solutions that deliver world-class service for a select group of clients that we support. We are not motivated to be the biggest logistics company, rather we are committed to being the best. Our belief is that we must have a big-picture view of the world in which our clients operate and understand how to keep them ahead of very strong competition. The challenges we find most prevalent today include how to lower your total operating costs, helping your company do more with less, flexibility and innovation to stay ahead of the market, and increasing your overall client satisfaction. Our core services include: White-Glove, special equipment, multi-men Warehouse & Distribution Expedited & Time Definite Complete rollout management Technical installs of all kinds We provide logistics services to virtually all key industry sectors including: AV & Technology Food Manufacturing Healthcare Aerospace JIT Manufacturing Retail Fixtures & Kiosks POS & ATM Tradeshow & Events Show less



SEKO Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Supply Chain Consultant / Business Development Manager

  • 2015 - 2016

  Seko is a global forwarder and 3PL • Develop a trusted advisor relationship with key decision makers to grow accounts. • Account manager for top producing accounts within the Fortune 500. • Lead sales and client planning meetings uncovered through greenfield lead generation. • Grow agent base to negotiate lower transportation rates. • Effectively facilitate RFP / RFQ actions to win new business. • Work closely with Operations to deliver a high level of solution design and service to clients to minimize claims. • Offer resolutions to potential issues before problems arise. • Develop sales strategy which ties into SEKO’s overall strengths. • Support Business Units in identifying and developing account and opportunity strategies • Proven ability to effectively network with industry leads for unique solutions. Show less



Transportation / Logistics - Leading BPO, Technology and Consulting Company

• Dallas/Fort Worth Area

• Account Manager / Senior Developer / Business Development Manager

  • Feb 2013 - 2015

  • Strategic national account leadership tasked with pipeline growth within accounts and greenfield prospects within the BPO and IT solutions arenas. • Effectively transitioning leads through cold calling and prospecting client-targeted database into viable sales opportunities for client business development executives. • Pipeline growth of over $200M leading to $32M in closed business. • Assimilating and effectively articulating the client’s value proposition and targeted messaging. • Intuitive interpersonal and communication skills with client executives enhancing strategic objective collaboration. • Mastery of customer relationship management tools culminating in enhanced customer results and satisfaction. • Unique ability to recognize, develop, and nurture strategic customer relationships. • Ability to successfully manage and execute within cross-functional team environments. • Ability to leverage marketing events via innovative selling techniques. • Innate industry trend awareness and daily research methodology resulting in qualified company lead generation resulting in closed business. • Utilize creativity and innovative thinking to proactively develop new ideas and/or creative marketing programs to stimulate customer interest and demand, resulting in new approaches to prospecting, lead-generation and account growth. • Generate high quality leads that result in a high percentage of conversion to Closed/Won Revenue. • Proactively and effectively coach client BDE’s to continually advance opportunity sales cycle phases • Consistent track record for delivering established client SLA’s and performance metrics. Show less



Landstar

• United States
• Truck Transportation
• 700 & Above Employee

• Landstar BDE - ASG Solutions - Sales and Operations Leadership

  • Mar 2008 - Oct 2013

  • Work with a team of transportation and logistics professionals to help build and grow the client base and brand recognition. • Aggressive networking and lead generation event creation and participation to build viable client base. • Created compelling promotional and advertising campaigns to drive growth targets. • Liaison for multi-mode strategies in regards to operations along with other modes of transportation, for both internal and external business partners. • Provided professional service and constructively resolved internal carrier challenges or discrepancies that occurred, while building and improving customer relationships. • Developed, facilitated and coordinated shipments, terminal resources, and carrier opportunities. • Point of contact for trailer drop-offs, specialty equipment, and all other value added services that assist in generating revenue. • Presented multiple modes of transportation to our customer base, allowing team to build a complete transportation and supply chain solution for customers. • Dispatched to carriers, and properly updated loads within transportation management system, ensuring all loads followed policy and procedure. • Continuously developed a new carrier base allowing for optimal solutions for customers. Show less



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Line Haul Operations

  • Aug 2004 - Mar 2008

  • Worked within several teams including P&D, Line Haul, OS&D operations. • Helped internal and external customer service with process improvements. • Assisted with organizational growth within complex FedEx’s acquisitions. • Process development team for new terminals within NW District. • Effectively managed the inbound/outbound processing of various freight with strict timelines. • Consistently meet or exceeded productivity goals. • Supervised and managed personnel operations to ensure efficient loading, unloading, and processing of customer shipments. • Enforced all company, FMCSR, OSHA and DOT policies, rules, regulations and laws as required. • Ensured customer's freight is delivered and picked-up timely and damage free. • Coached, trained and developed employees consistent with company policy. Show less



Northwest Contracted Logistics

• Portland, Oregon Area

• Director of Logistics and Operations

  • May 1996 - Aug 2004

  Director of Logistics and Operations (2003 – 2004) • Achieved established annual gross revenue targets both years. • Reviewed and analyze client data weekly for trends, issues and additional opportunities for freight cost savings. • Reviewed open client requests. Checked status and ensure progress towards request closure and client satisfaction. • Conducted monthly client reviews to achieve customer relationship management objectives and client retention. • Attempted to sell client on new services and/or offer additional cost savings opportunities through cost analysis. • Investigated other ways to reduce operational cost while maintaining the same high level of service through analytics and relationship building. • Responsible for all contractor back office business administration responsibilities. Manager of Client Fulfillment Operations (2000 – 2003) • Negotiated rates with partner carriers with an eye on maximizing margins. • Provided exemplary customer service to customer base and partner carriers. • Resolved operational conflicts with or between customers, carriers, shippers and receivers. • Proactive in dealing with partner carriers and customers to ensure contract renewals. • Settled disputes with partner carriers on pay issues. • Probed for more sales opportunities with carriers via telephone. • Continually researched and negotiated with for hire carriers to increase partner carrier base. • Ensured concise and timely input of data into computer system as well as update and/or generate reports to track activities. • Worked closely with all relevant departments and operations within the enterprise to ensure increased revenues, cost containment, increased total market share, and customer and/or carrier issues resolution. • Responsible for all contractor back office business administration responsibilities. Client Delivery Specialist (1996 – 2000) Show less