Jeremy Ailes

Director of IT Operations at Lone Star Analysis
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Contact Information
us****@****om
(386) 825-5501
Location
Allen, Texas, United States, US

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5.0

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Christopher Engelbrecht

The plant I work at (Ruston, LA) is only one of the plant that fall under Jeremy's responsible plants. Knowing that Jeremy has other plant I am very pleased with the support he provides. Jeremy makes it a priority to come to our plant at least once per month to support with any IT issues that we are having. Jeremy not only visits the plant for support but also takes care of Network or other IT requirements that need to be implemented at the plant. Jeremy manages his time very well and completes his work along with any problems that arise during the week he is here. I would recommend Jeremy for any position he believes that he would be a fit at.

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Credentials

  • CIW Advanced HTML5 and CSS3 Specialist
    Certification Partners (CIW)
    Oct, 2018
    - Nov, 2024
  • CIW User Interface Designer
    Certification Partners (CIW)
    Oct, 2018
    - Nov, 2024
  • Cloud Essentials
    CompTIA
    Oct, 2018
    - Nov, 2024
  • Linux Essentials
    Linux Professional Institute
    Oct, 2018
    - Nov, 2024
  • CIW Site Development Associate
    Certification Partners (CIW)
    Sep, 2018
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    PeopleCert
    Sep, 2018
    - Nov, 2024
  • Project+
    CompTIA
    Aug, 2018
    - Nov, 2024
  • Amazon Web Services SysOps Administrator - Associate
    Amazon Web Services (AWS)
    Nov, 2020
    - Nov, 2024
  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
    Sep, 2020
    - Nov, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Jun, 2020
    - Nov, 2024
  • A+
    CompTIA
    Jan, 2018
    - Nov, 2024
  • IT Operations Specialist - CIOS
    CompTIA
    Mar, 2018
    - Nov, 2024
  • Secure Infrastructure Specialist - CSIS
    CompTIA
    Jul, 2018
    - Nov, 2024
  • Security+
    CompTIA
    Jul, 2018
    - Nov, 2024
  • Network+
    CompTIA
    Mar, 2018
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Director of IT Operations
      • Dec 2021 - Present

      • Lead a team of talented IT professionals comprised of varying experience levels. • Architect, manage, maintain, and train users on the AWS environment. • CMMC and NIST compliance champion for IT. • Cyber security leader and trainer. • Perform budget creation and management tasks. • Responsible for creating and executing enhancements roadmap for existing IT services. • Lead enterprise architect. • Lead a team of talented IT professionals comprised of varying experience levels. • Architect, manage, maintain, and train users on the AWS environment. • CMMC and NIST compliance champion for IT. • Cyber security leader and trainer. • Perform budget creation and management tasks. • Responsible for creating and executing enhancements roadmap for existing IT services. • Lead enterprise architect.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director, Cloud Operations and Products
      • May 2021 - Nov 2021

      • Lead a team of in house and contract developers using the Agile Methodology.• Architected, managed, and maintained the AWS environment.• Product owner for new software offerings.• Scrum master for daily departmental stand ups.• Performed budget creation and management tasks.• Responsible for creating and executing enhancements roadmap for existing products.• Managed all technology vendor contracts and relationships.

    • Director, Technical Platforms and Operations
      • Mar 2020 - May 2021

      • Managed the project to convert on-premises infrastructure to zero trust on AWS.• Designed Information Security training program.• Created IT policy documents (Acceptable Use, Data Privacy, etc…) to level set behaviors and maintain compliance.• Developed, maintained, and tracked departmental budget.• Built Cloud Formation templates to make deploying infrastructure into AWS simple and scalable.• Implemented company wide RMM tool to better facilitate a remote work model.• Converted to JumpCloud cloud directory from on premise Active Directory.• Leveraged Azure Active Directory to create Single Sign On access to all enterprise applications for enhanced security and user experience. Show less

    • Director, Information Technology
      • Apr 2013 - Feb 2021

      • Architected, sourced, and implemented disk to disk backup and recovery solution with offsite replication• Installed and managed Cisco Meraki infrastructure• Executed budget planning and maintenance activities.• Converted entire server landscape to VMWare environment that cut power consumption by 50%• Planned, sourced, and managed the installation of a VoIP phone system for use by local and remote employees• Provided technical, network and Microsoft expertise to consulting team to create solutions for client• Developed PowerShell scripts to provide notifications that Office365 does not natively provide Show less

    • United States
    • Investment Banking
    • 1 - 100 Employee
    • Network Operations Manager/Customer Care Manager
      • Oct 2012 - Apr 2013

      • Established new office environment in Dublin, Ireland• Installed and managed Cisco Meraki infrastructure• Interviewed, hired, and trained IT support staff for the Dublin office• Supervised IT staff on a day-to-day basis• Implemented and refined user self-service portal and ticket submission system• Created a lightweight user backup solution

    • Systems Administrator
      • May 2012 - Oct 2012

      • Created standard laptop image and deployment system to reduce time and improve reliability• Selected and implemented company-wide patching, inventory, software metering, and asset tracking system• Selected and implemented company-wide remote support solution• Created firewall and anti-virus policy to improve user experience

    • Regional IT Support Analyst
      • Nov 2006 - May 2012

      • Managed and maintained 30+ servers and 200+ computers across 5 locations in 4 states • Created server room monitoring standard for deployment in 15 server rooms across 10 states • Worked with Aruba Networks to create the company’s first wireless network for forklift mounted computers • Sourced and managed the installation of ShockWatch forklift monitoring system • Lead the company’s first industrial systems virtualization project • Managed and maintained 30+ servers and 200+ computers across 5 locations in 4 states • Created server room monitoring standard for deployment in 15 server rooms across 10 states • Worked with Aruba Networks to create the company’s first wireless network for forklift mounted computers • Sourced and managed the installation of ShockWatch forklift monitoring system • Lead the company’s first industrial systems virtualization project

    • PC/LAN Support Technician
      • Aug 2006 - Nov 2006

      • Provided remote assistance for internal customers across the United States • Managed Cisco PIX firewalls for 13 remote locations • Created standard Windows image and methodology for deployment across the company • Supported Windows and MacOS clients • Provided remote assistance for internal customers across the United States • Managed Cisco PIX firewalls for 13 remote locations • Created standard Windows image and methodology for deployment across the company • Supported Windows and MacOS clients

    • System Analyst/Network Engineer
      • Feb 2005 - Aug 2006

      • Supported Windows and MacOS clients in a variety of industries • Managed Active Directory for my assigned clients • Provided remote and onsite support for clients across East Central Indiana • Developed policies and procedures to comply with industry specific federal guidelines • Supported Windows and MacOS clients in a variety of industries • Managed Active Directory for my assigned clients • Provided remote and onsite support for clients across East Central Indiana • Developed policies and procedures to comply with industry specific federal guidelines

Education

  • Western Governors University
    Bachelor's of Science, Information Technology

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