Associate Director HERO (Holocaust Education Resource & Outreach) Center

• May 2023 - Present

Literacy Tutor

• Sep 2022 - Present

Para Educator, Special Education

• Jan 2013 - Jun 2022

Promote student engagement in the learning process; make real world connections within all subjects.Assist individual students or small groups of students to reinforce classroom learning, study/organizational habits and time management skills.Assist classroom teacher in daily routine and supervision of students.Communicate/collaborate with all stakeholders regarding student progress and behavioral issues.

GED Instructor

• Sep 2017 - Jun 2019

Prepare students to take the Social Studies component of the GED exam. Create individualized instruction in the areas of Geography, Economics, U.S. History , Civics and Government based on specific learning needs.Provide student feedback and assessments to gauge GED exam readiness.

Substitute Teacher/Tutor

• Dec 2011 - Jun 2013

Taught all subjects, all grades (6th-12th). Promoted student engagement in the learning process. Implemented lesson plans, ensuring smooth transition in learning objectives. Communicated with permanent teachers regarding student progress and behavioral issues. Designed and implemented supplemental learning activities when time permitted. Taught all subjects, all grades (6th-12th). Promoted student engagement in the learning process. Implemented lesson plans, ensuring smooth transition in learning objectives. Communicated with permanent teachers regarding student progress and behavioral issues. Designed and implemented supplemental learning activities when time permitted.

Consultant

• Jan 2003 - Aug 2012

Facilitated workshops on inclusion/anti-bias/anti-bullying for elementary, middle and high school students and their parents. Designed curriculum content as needed in response to participant/client surveys and evaluations. Facilitated in-service training for ADL trainers at NYC headquarters. Earned 5.5 CEUs, Echoes & Reflections Holocaust curriculum training, 05/2006. Facilitated workshops on inclusion/anti-bias/anti-bullying for elementary, middle and high school students and their parents. Designed curriculum content as needed in response to participant/client surveys and evaluations. Facilitated in-service training for ADL trainers at NYC headquarters. Earned 5.5 CEUs, Echoes & Reflections Holocaust curriculum training, 05/2006.

Job Coach/Resume Consultant

• 2000 - 2003

Collaborated on resume preparation with wide range of clientele including executives and college students. Provided career counseling including self-branding and job search strategies. Collaborated on resume preparation with wide range of clientele including executives and college students. Provided career counseling including self-branding and job search strategies.

Leadership Development Center Administrator

• 2000 - 2000

Administered UTC’s intensive two-day assessment program, “Executive Development Center”: managed timeframes, materials, equipment, facilities and participant expectations; facilitated simulations and observations; delivered Development Planning module; monitored/phased-in the Virtual Administrator, a new automated administrator process. Administered UTC’s intensive two-day assessment program, “Executive Development Center”: managed timeframes, materials, equipment, facilities and participant expectations; facilitated simulations and observations; delivered Development Planning module; monitored/phased-in the Virtual Administrator, a new automated administrator process.

H.R. Business Partner

• 1997 - 1998

Directed the roll-out of “Building Achievements,” and delivered this career development program to People’s Bank high-potential management-level employees. Identified core competencies for People’s Bank Credit Card Division and developed a targeted interview guide and interviewer workshop that built a pipeline of qualified applicants in accordance with the Division’s strategic HR plan. Continuously enhanced the process, through collection and analysis of data. Directed the roll-out of “Building Achievements,” and delivered this career development program to People’s Bank high-potential management-level employees. Identified core competencies for People’s Bank Credit Card Division and developed a targeted interview guide and interviewer workshop that built a pipeline of qualified applicants in accordance with the Division’s strategic HR plan. Continuously enhanced the process, through collection and analysis of data.

Senior Trainer

• 1995 - 1997

Directed Materials project team for Bank of Boston/BayBank merger: created project plan, met deadlines, managed budget and coached people resources to ensure each member understood their role/responsibilities and to establish a working climate that encouraged full member participation and recognition. Applied creative marketing strategies to attain management commitment and support for program offerings and development; initiated strategic partnerships with Corporate Training/Human Resources Departments, line management, senior management, subcontractors, vendors, business and civic groups. Managed multi-state staff, providing overall vision and goals as well as individual guidance and developmental coaching. Show less

Training Consultant

• 1993 - 1995

Researched and designed technical training guide, including work flows, for death claims procedures. Client was Benefit Payment Services Department/Travelers Insurance Group. Researched and designed technical training guide, including work flows, for death claims procedures. Client was Benefit Payment Services Department/Travelers Insurance Group.

Manager, Training & Development/Assistant Vice President

• 1987 - 1993

Managed new employee orientation and on-boarding programs. Mentored Client Relations Management Trainees, developing curriculum for rotational assignments and selecting project plan assignments to enhance trainees’ career growth opportunities. Built benchmark DEI program in partnership with Tulin DiversiTeam Associates from concept to implementation, earning organization-wide support and buy-in. Acted as change agent during times of merger/integration, addressing issues impacting productivity, process improvement, quality of work life and employee engagement (with particular emphasis on conflict resolution). Awarded responsibility as Human Resources Generalist during merger transition, as addition to Training Manager duties. Including: employee relations; exempt and non-exempt recruitment; benefits administration; personnel policy and procedure administration; succession planning; and outplacement counseling. Improved overall service levels, raised efficiency rates in call handling (pre-program, 78.2% of calls handled; six months into program, 94.1% handled), reduced turnaround time on customer requests, and enhanced marketing of customer service capabilities to prospective clients through implementation of comprehensive customer service, product knowledge and data systems training program, which resulted in earning the Employee Recognition Program Team Award. Designed self-paced and instructor-led workplace programs, in both technical and interpersonal skills; designed instructional games, simulations, case studies and role plays; advised on computer-based instruction; facilitated focus groups and executive retreats; conducted train-the-trainer programs. Designed internal corporate communications plans; researched, wrote and edited executive briefings and presentations; wrote technical documentation; researched, wrote and edited instructional media scripts. Show less