Experience

State of Iowa Department of Public Safety
• United States
• Law Enforcement
• 1 - 100 Employee
• Infrastructure Engineer

  • Nov 2022 - Present


ClaimDOC

• United States
• Insurance
• 1 - 100 Employee

• Infrastructure Engineer

  • Apr 2022 - Oct 2022

  Package Software for deployment in a Hybrid Azure environment Powershell scripting at scale for new daily processes Create and document the New hire and termination process for employees Build out and deploy new Group Policies within an active environment Modifying and implementing conditional access policies Service day-to-day operational needs such as connection issues as well as hardware struggles Remote support for off-premises end users including VPN Support related issues Working with Microsoft and Dell for pending issues within our environment Create Process documentation for procedures within the company Uniflow and Network printer support Show less



Palmer Group

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Desktop Support Administrator

  • Oct 2021 - Apr 2022

  * Azure Active Directory Administration (Azure AD) * Virtualization and Cloud Engineering (Such as VMWare) * Print Server Management * Assisted Entry level Help Desk Personnel * Lead and assisted with In-house projects * Perform Server / Workstation Installations and Refreshes. * Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio visual equipment * Azure Active Directory Administration (Azure AD) * Virtualization and Cloud Engineering (Such as VMWare) * Print Server Management * Assisted Entry level Help Desk Personnel * Lead and assisted with In-house projects * Perform Server / Workstation Installations and Refreshes. * Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio visual equipment



Hibu

• Advertising Services
• 700 & Above Employee

• End User Computer Engineer

  • Oct 2017 - Aug 2021

  * White Gloves Support for C level executives * Infrastructure support for over 2000 End-Users * Working in Tandem with the IT Security and Network Engineering team for day-to-day operations. * White Gloves Support for C level executives * Infrastructure support for over 2000 End-Users * Working in Tandem with the IT Security and Network Engineering team for day-to-day operations.



UnityPoint Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• IT Helpdesk Technician (Contract)

  • Apr 2017 - Oct 2017

  * Help Desk Support while maintaining HIPAA policies within a Hospital environment. * Help Desk Support while maintaining HIPAA policies within a Hospital environment.



MobileDemand

• United States
• Computer Hardware
• 1 - 100 Employee

• Hardware Technician

  • Feb 2015 - Apr 2017

  * Hardware and Computer components replacement from Board level soldering to inhouse customization * Hardware and Computer components replacement from Board level soldering to inhouse customization