Staff

• Jul 2021 - Present

Intern

• May 2022 - Jul 2022

Legal Intern

• Jun 2021 - Aug 2021

Supervised four employees for two projects—canvassing 754 apartments in the Williamsburg area with rent relief information and updating 250 forms. Created a spreadsheet of active cases for intra-office cohesion and a comprehensive onboarding document for future interns. Researched Virginia law for family law cases. Wrote divorce decrees; a settlement conference memorandum; qualified domestic relations orders; and motions to compel, dismiss, and withdraw. Met with and called clients. Observed court proceedings.

Program Administration Specialist I

• Jan 2018 - Aug 2020

Provide technology support to students, faculty, and staff via phone and e-mailProcessed 2,000 back-logged documents, conduct data clean-up, reorganization, conversion, and testing Provide technology support to students, faculty, and staff via phone and e-mailProcessed 2,000 back-logged documents, conduct data clean-up, reorganization, conversion, and testing

Information Specialist

• Jun 2016 - Dec 2017

Provided information and assistance to 200 guests per day by phone and in-personCurated and distributed a daily news brief for executives and department heads Provided information and assistance to 200 guests per day by phone and in-personCurated and distributed a daily news brief for executives and department heads

Vice President

• Mar 2016 - Nov 2017

Founded and operated a bakery and tea shop in the Cary Street shopping district. Constructed the kitchen; cleaned and painted the entire space; installed plumbing and lighting fixtures; purchased commercial kitchen equipment; and installed telephone, internet access, and point-of-sale technology. Obtained building permits and business licenses. Interviewed, hired, facilitated on-boarding, submitted IRS tax forms, and managed payroll for 5 employees. Regularly purchased ingredients and served customers as needed.

Senior Communicator

• Oct 2012 - Mar 2016

Received emergency calls and dispatched police, medical, and fire personnel during 12-hour night shiftsServed as an intermediate supervisor of 4 communicators and trained 5 incoming staff Received emergency calls and dispatched police, medical, and fire personnel during 12-hour night shiftsServed as an intermediate supervisor of 4 communicators and trained 5 incoming staff

Dispatcher (Supervisor), Telephone Call-taker, and Technical Support

• May 2011 - Oct 2012

Supervised 6 operators and dispatched information to over 500 clients according to their unique needsPerformed maintenance on existing technology and assisted with purchasing decisions Supervised 6 operators and dispatched information to over 500 clients according to their unique needsPerformed maintenance on existing technology and assisted with purchasing decisions

Exhibition Marketer, Server, Food Runner, Host

• Jun 2007 - Jun 2011

Sales Associate & Merchandise Stocker

• Jun 2004 - May 2007