Jeremiah Bradley
Owner at Bradley Books and Balancing - Virtual Bookkeeping Services- Claim this Profile
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Dolores Gonzalez Montez
I would like to recommend Jeremiah Bradley as a candidate for a position with your organization. Jeremiah did an outstanding job previously in his position while we were employed together. He has excellent oral, written and communication skills and is well organized. He excels in multi-tasking and works very well as part of a team component or on his own independently. He has strong leadership skills and was always willing to volunteer for extra projects outside the normal scope of his outlined duties and work overtime as the department needed. Jeremiah was always a go to person in our department and his rapport with the employees was exceptional. As part of his job Jeremiah was tasked to help with compliance control in the department, a job which he took very seriously and made sure was followed and completed per all department requirements on a daily basis. I highly recommend Jeremiah for any position with your organization. He will be a wonderful asset to your company in any capacity. Sincerely, Dolores Montez
Jessica Gleason
Jeremiah is a very approachable leader. His leadership style works well with all personality types in the workplace. He leads while still maintaining a relationship with his team members. His coaching style is helpful as he tells you what you need to improve on as well as what your strengths are. He is very knowledgeable and willing to learn new processes and skills at a moments notice.
Dolores Gonzalez Montez
I would like to recommend Jeremiah Bradley as a candidate for a position with your organization. Jeremiah did an outstanding job previously in his position while we were employed together. He has excellent oral, written and communication skills and is well organized. He excels in multi-tasking and works very well as part of a team component or on his own independently. He has strong leadership skills and was always willing to volunteer for extra projects outside the normal scope of his outlined duties and work overtime as the department needed. Jeremiah was always a go to person in our department and his rapport with the employees was exceptional. As part of his job Jeremiah was tasked to help with compliance control in the department, a job which he took very seriously and made sure was followed and completed per all department requirements on a daily basis. I highly recommend Jeremiah for any position with your organization. He will be a wonderful asset to your company in any capacity. Sincerely, Dolores Montez
Jessica Gleason
Jeremiah is a very approachable leader. His leadership style works well with all personality types in the workplace. He leads while still maintaining a relationship with his team members. His coaching style is helpful as he tells you what you need to improve on as well as what your strengths are. He is very knowledgeable and willing to learn new processes and skills at a moments notice.
Dolores Gonzalez Montez
I would like to recommend Jeremiah Bradley as a candidate for a position with your organization. Jeremiah did an outstanding job previously in his position while we were employed together. He has excellent oral, written and communication skills and is well organized. He excels in multi-tasking and works very well as part of a team component or on his own independently. He has strong leadership skills and was always willing to volunteer for extra projects outside the normal scope of his outlined duties and work overtime as the department needed. Jeremiah was always a go to person in our department and his rapport with the employees was exceptional. As part of his job Jeremiah was tasked to help with compliance control in the department, a job which he took very seriously and made sure was followed and completed per all department requirements on a daily basis. I highly recommend Jeremiah for any position with your organization. He will be a wonderful asset to your company in any capacity. Sincerely, Dolores Montez
Jessica Gleason
Jeremiah is a very approachable leader. His leadership style works well with all personality types in the workplace. He leads while still maintaining a relationship with his team members. His coaching style is helpful as he tells you what you need to improve on as well as what your strengths are. He is very knowledgeable and willing to learn new processes and skills at a moments notice.
Dolores Gonzalez Montez
I would like to recommend Jeremiah Bradley as a candidate for a position with your organization. Jeremiah did an outstanding job previously in his position while we were employed together. He has excellent oral, written and communication skills and is well organized. He excels in multi-tasking and works very well as part of a team component or on his own independently. He has strong leadership skills and was always willing to volunteer for extra projects outside the normal scope of his outlined duties and work overtime as the department needed. Jeremiah was always a go to person in our department and his rapport with the employees was exceptional. As part of his job Jeremiah was tasked to help with compliance control in the department, a job which he took very seriously and made sure was followed and completed per all department requirements on a daily basis. I highly recommend Jeremiah for any position with your organization. He will be a wonderful asset to your company in any capacity. Sincerely, Dolores Montez
Jessica Gleason
Jeremiah is a very approachable leader. His leadership style works well with all personality types in the workplace. He leads while still maintaining a relationship with his team members. His coaching style is helpful as he tells you what you need to improve on as well as what your strengths are. He is very knowledgeable and willing to learn new processes and skills at a moments notice.
Experience
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Bradley Books and Balancing - Virtual Bookkeeping Services
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United States
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Financial Services
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1 - 100 Employee
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Owner
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Sep 2021 - Present
At Bradley Books and Balancing, we will come alongside you and provide you with quality, trustworthy bookkeeping and payroll services that allows for more time to grow your business, focus on your family and balance what truly matters. At Bradley Books and Balancing, we will come alongside you and provide you with quality, trustworthy bookkeeping and payroll services that allows for more time to grow your business, focus on your family and balance what truly matters.
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Harland Clarke Customer Engagement Solutions
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United States
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Financial Services
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700 & Above Employee
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Contact Center Team Manager
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Jul 2020 - Present
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BCFS Emergency Management Division
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San Antonio, Texas
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Case Manager - FEMA Distaster Response Unit
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Jul 2018 - Jul 2020
• Provided case management services by coordinating with agencies and case managers to develop logistical action plans that will enable individuals and families impacted by disasters or FEMA related emergencies to receive needed resources. • Efficiently mobilized case managers to the disaster areas and consistently communicated with victims to ensure timely delivery of services. • Provided case management services by coordinating with agencies and case managers to develop logistical action plans that will enable individuals and families impacted by disasters or FEMA related emergencies to receive needed resources. • Efficiently mobilized case managers to the disaster areas and consistently communicated with victims to ensure timely delivery of services.
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Branch Operations Support Supervisor
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Feb 2015 - Jul 2018
• Oversaw the facilitation of retail inquiries of 5000 Nationwide Branches, ensuring adherence to standard operating policies, procedures and compliance with federal banking regulations. • Reviewed accounts for enhanced due diligence under the Know Your Customer (KYC) federal guidelines. • Verified queued wire/ACH transactions and facilitated manual decisioning (Pay, Return, Cancel). • Assisted clients with proper documentation for fraud or elder abuse claims under the Bank Secrecy Act (BSA). • Assisted bankers with manual government identification reviews for business and consumer accounts. • Supervised up to 60 staff in a high-stress environment, regularly advising the teams on the next course of action on multiple occasions with regard to branch compliance and audit process resolution. • Reviewed check exceptions(reverse positive pay & positive pay) with bank staff to facilitate manual decision. • Conducted 1 on 1 coaching sessions monthly with each member of the team to coach to behavioral and performance goals and following up on previous trainings to ensure understanding of processes. • Successfully led a team to top department performance for 15 months among 10 other teams and 450 staff. • Consistently surpassed the company’s service level goal of answering 80% of calls within thirty seconds or less year-on-year for the entire period of employment. • Spearheaded the successful mobilization of 150 staff from one location to another with zero impact on service level expectations and minimal interruptions to customer service delivery. • Discovered numerous procedural gaps in policy and procedures within the branch and department locations, resulting in process changes that improved customer experience and mitigated risk for the bank. • Collaborated with a team of managers in developing and implementing a metric and performance reporting tool which resulted in performance improvement across the department. Show less
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Lead Bank Teller
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Dec 2013 - Nov 2014
• Managed the branch’s daily teller operations as well as daily, weekly, and monthly audits of cash machines, safes, and branch logistical record keeping. • Reviewed transactions and submitted appropriate Unusual Activity Reports (UAR) and Currency Transaction Reports (CTR) as necessary. • Submitted elder abuse referrals under the Bank Secrecy Act (BSA), when necessary. • Improved customer experience by swiftly resolving sensitive and urgent customer issues. • Demonstrated exceptional performance, achieving top sales awards during tenure with the company. Show less
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Education
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2019 - 2022
Colorado State University Global
Bachelor of Business Administration - BBA, Accounting -
2016 - 2017
Northwest Vista College
General Education Requirements, Accounting -
2005 - 2009
Paso robles high school
High School Diploma, General Studies
Community
