Member Board of Directors

• May 2023 - Present

Jeremiah Bowtie Woods, Founder of The Hands Off Foundation Inc @thehandsofffoundationinc , joining the Day League @official.dayleague (the DeKalb Rape Crisis Center) board of directors: Jeremiah Bowtie Woods, the founder of The Hands Off Foundation Inc., a non-profit organization dedicated to preventing sexual assault and providing support to survivors, has joined the Day League (the DeKalb Rape Crisis Center) board of directors. 📍 Woods is a sexual assault advocate and certified life coach. He founded The Hands Off Foundation Inc in 2020 to help survivors have a safe place to Live, Work and Grow. The foundation provides a variety of resources and support services. 📍 In his new role on the Day League board, Woods will help to raise awareness about sexual assault and advocate for survivors' rights. He is also committed to helping the organization expand its services and reach more people in need. 📍 "I am honored to join the Day League board and work with such an amazing organization," Woods said. "I am passionate about ending sexual violence, and I believe that the Day League is doing important work to help survivors heal and thrive." 📍 The Day League is a non-profit organization that has been providing services to survivors of sexual assault in DeKalb County, Georgia, since 1975. The organization offers a variety of services, including a 24/7 hotline, a peer support network, and educational programs. 📍 The Day League is committed to providing survivors with the resources and support they need to heal and rebuild their lives. The organization is also dedicated to raising awareness about sexual assault and advocating for survivors' rights. Show less

Founder

• Jan 2020 - Present

Foucsed on building a community that will not stand for 28 million women being sexually assaulted each year. Foucsed on building a community that will not stand for 28 million women being sexually assaulted each year.

Chief Executive Officer

• Mar 2018 - Present

Hands Off Team LLC is an online retailer and curator of modern luxury fragrances. Hands Off Team LLC is an online retailer and curator of modern luxury fragrances.

Customer Success Manager

• Aug 2022 - Jan 2023

Revolutionized Inbound Inquiry Handling: Spearheaded the transformation of inbound insurance inquiry handling, delivering prompt and insightful responses to enhance customer satisfaction and drive retention. Proactive Outbound Prospecting: Executed aggressive outbound prospecting initiatives, employing cold calling strategies to identify and engage potential clients, resulting in a robust pipeline of prospects. Efficient Data Management: Implemented a highly efficient data organization system, streamlining the storage, retrieval, and analysis of large volumes of critical information, enabling data-driven decision-making. Dynamic Insurance Policy Presentations: Conducted dynamic and persuasive insurance policy presentations to both new and existing clients, consistently exceeding sales targets and contributing to revenue growth. Effective Resolution of Inquiries and Complaints: Proficiently resolved client inquiries and complaints, ensuring swift and satisfactory resolutions, thus strengthening client trust and loyalty. Business Expansion Through Networking: Expanded the business footprint through strategic networking techniques, cultivating valuable industry connections and identifying opportunities for growth. Compliance Champion: Maintained strict adherence to insurance standards and regulations, ensuring full compliance to safeguard the organization's integrity and reputation. CRM Mastery: Leveraged the agency's CRM system to its fullest potential, enhancing the servicing of current accounts and facilitating seamless engagement with new prospects, resulting in a more streamlined customer experience. Client Relationship Cultivation: Cultivated strong and lasting relationships with current clients, fostering loyalty and trust while consistently growing the book of business through upselling and cross-selling initiatives. Show less

Insurance Agent

• Aug 2021 - Nov 2022

Strategic Sales Opportunity Identification: Proactively identified and capitalized on sales opportunities within the insurance sector, demonstrating a keen ability to pinpoint potential clients and tailor insurance plans to their needs. Client Portfolio Oversight: Skillfully managed a diverse portfolio of clients, providing personalized insurance solutions, policy renewals, and meticulous tracking of claims, ensuring comprehensive client coverage and satisfaction. Risk Management Expertise: Leveraged deep knowledge of risk management strategies to advise clients on customized risk mitigation plans aligned with their individual risk profiles, enhancing their financial security and peace of mind. Client Relationship Building: Cultivated solid and collaborative relationships with prospective clients sourced from various channels, including networking, cold calling, and referrals, resulting in an expanded client base and increased revenue. Efficient Claims Handling: Streamlined the distribution of policy proceeds post-claim approval, ensuring prompt and hassle-free claims processing that bolstered client trust and loyalty. Detailed Progress Reporting: Prepared and delivered comprehensive reports to management, offering valuable insights into the progress of various initiatives and strategies, and facilitating data-driven decision-making. Administrative Excellence: Efficiently managed administrative tasks, including meticulous record-keeping and policy renewal management, contributing to seamless operations and customer satisfaction. Claims Monitoring: Tracked insurance claims diligently, ensuring both client and company satisfaction by promptly addressing any issues and ensuring smooth claims processing. Policy Education: Effectively communicated the advantages and disadvantages of different insurance policies, fostering informed decision-making and promoting the sale of tailored insurance plans. Show less

Inside Sales Account Manager

• Feb 2020 - Jun 2020

Strategic Sales Initiatives: Generated robust sales results by effectively upselling and cross-selling products and services within client accounts, consistently exceeding sales targets and contributing to revenue growth. Client-Centric Point of Contact: Served as the primary point of contact for assigned customers, establishing a strong and reliable rapport that fostered trust and long-term relationships. Relationship Cultivation: Developed and nurtured enduring relationships with client accounts, leveraging exceptional communication skills to ensure clients received requested products and services promptly, leading to high client satisfaction rates. Client Needs Advocate: Acted as a liaison between clients and the employer company, adeptly communicating client needs, demands, and preferences, ensuring alignment and delivery of tailored solutions. Performance Metrics Management: Proactively forecasted and meticulously tracked client account metrics, providing invaluable insights for data-driven decision-making and strategic planning. Project Management Proficiency: Managed multiple projects within client relationships, aligning efforts with client goals while ensuring seamless integration with company objectives, resulting in successful project execution and client satisfaction. Business Expansion Opportunities: Identified and capitalized on opportunities to expand business with existing clients, driving incremental revenue growth and maximizing the lifetime value of client relationships. Collaborative Team Coordination: Effectively coordinated with cross-functional staff members working on the same accounts, ensuring consistent and high-quality service delivery, which bolstered client confidence and loyalty. Synergistic Sales Efforts: Collaborated closely with the sales team to identify and engage prospective clients, aligning strategies to expand the client base and achieve company growth objectives. Efficient Multitasking: Expertly serviced multiple clients. Show less

Sales Manager

• Aug 2019 - Jan 2020

Exceeding Sales Targets: Spearheaded the achievement of sales targets, consistently surpassing personal and store goals, by employing strategic sales techniques and motivating the sales team to excel. Exceptional Customer Service: Delivered a superior customer service experience, ensuring that each customer received the highest level of service and satisfaction, thus strengthening brand loyalty and positive word-of-mouth. Supporting Brand Manager Duties: Regularly assumed the role of Manager on duty, supporting Brand Manager duties to achieve various objectives and maintain operational excellence. Talent Acquisition and Development: Played a pivotal role in talent acquisition, utilizing direct recruiting methods and partnering with the Recruiting Department to identify, interview, hire, and promote outstanding associates, thus building a high-performing team. Doctor and OD Calendar Management: Ensured proper scheduling of doctors and the OD Calendar, consistently meeting compliance requirements, and fostering a strong partnership with professional services, which improved efficiency and customer service. Effective Staff Scheduling: Demonstrated expertise in scheduling retail associates, aligning staffing levels with business needs, optimizing resource allocation, and maintaining smooth store operations. Lab Production Efficiency: Ensured efficient lab production processes, resulting in the timely delivery of eyewear with a focus on the "Now Service" and "Ready When Promised" standards, enhancing customer satisfaction and loyalty. Sales Associate Training and Development: Played a pivotal role in training and developing sales associates, utilizing the Stanton Optical Sales Process to enhance their sales skills and enforce compliance with company standards, contributing to a high-performing and motivated team. Show less

Mobile Expert

• Apr 2018 - Aug 2019

Exceptional Customer Experience: Consistently provided an exceptional customer experience within the retail location, adeptly assisting new and existing customers with their unique technology needs and swiftly resolving issues, ensuring high customer satisfaction.Customer-Centric Buying Experience: Crafted and delivered an outstanding buying experience for each customer, tailoring solutions to meet their individual needs and preferences, thereby enhancing brand loyalty and positive feedback.Team Environment Cultivation: Fostered a positive team environment by promoting open communication, collaboration, and mutual support among team members, contributing to a motivated and engaged workforce.Employee Competitions and Events: Innovatively organized T-Mobile employee competitions and events that proved to be highly successful, including a friendly basketball competition aimed at building camaraderie among district stores, enhancing team spirit, and boosting employee morale.Consistent Top Sales Performance: Demonstrated an impressive track record by holding the top sales position consecutively within the district, consistently outperforming sales targets and contributing significantly to the district's success. Show less

Retail Sales Associate

• May 2014 - Aug 2019

Ceo & Founder

• Feb 2014 - Jul 2019

I am the chief executive officer and founder of the online store entitled Brothers Tied For Life. I am the chief executive officer and founder of the online store entitled Brothers Tied For Life.

Music director and Youth leader

• Jan 2018 - Jan 2019

I currently play the drums for the choir and help with the youth department. I currently play the drums for the choir and help with the youth department.

Package Handler

• Oct 2017 - Apr 2018

Efficient Goods Transfer: Played a pivotal role in ensuring the seamless and successful transfer and delivery of goods to their intended destinations, consistently meeting delivery deadlines and maintaining a high level of accuracy. Package Sorting Proficiency: Demonstrated exceptional proficiency in sorting packages for delivery, employing meticulous attention to detail to categorize and organize packages efficiently. Heavy Machinery Operation: Operated a range of heavy machinery, including forklifts, trucks, and hydraulic conveyor belts, with precision and safety, contributing to the efficient movement of packages and materials. Employee Training: On select occasions, assumed the role of a mentor and instructor, teaching new employees how to adapt to the workload quickly and efficiently, thereby expediting their onboarding process and ensuring their seamless integration into the team. Show less

Customer Marketing Sales Specialists

• Nov 2015 - Sep 2016

Market Research Expertise: Leveraged extensive market research skills to focus on identifying and understanding what sells across the country. Analyzed demographic data, buying and shopping habits, and closely monitored competitors and pricing trends to make data-driven marketing decisions. Customer Engagement: Served as a key point of contact for customers, promptly addressing their questions and concerns, providing a high level of customer service, and building trust and satisfaction. Personalized Product Offerings: Proactively informed customers about personalized products specifically tailored to their individual needs, offering solutions that not only met but exceeded their expectations, resulting in increased customer loyalty and revenue. Data Utilization: Utilized various data-gathering tools and techniques to gather and analyze valuable customer insights, contributing to the development of targeted marketing strategies and campaigns. Compliance and Procedure Adherence: Ensured strict adherence to all procedures and guidelines set forth by Bank of America, guaranteeing compliance and ethical standards were maintained, while simultaneously driving marketing efforts to maximize profitability. Show less

Advertising Intern

• Dec 2014 - Mar 2015

As a social media intern it is my responsibility to assist the advertising director with any needs ,and to make sure that the Chronicles advertising department is running smoothly. As a social media intern it is my responsibility to assist the advertising director with any needs ,and to make sure that the Chronicles advertising department is running smoothly.

Bar Staff

• 2013 - 2014

I keep the bar adequately stocked and assist with inventory. I keep the bar adequately stocked and assist with inventory.

Intern

• Jun 2013 - Jul 2013

Point person

• Jul 2009 - 2013

I was expected to make sure things ran smoothly so that the manager could handle disputes and other things of that nature. I was expected to make sure things ran smoothly so that the manager could handle disputes and other things of that nature.