Experience

Servicom

• United States
• Telecommunications
• 200 - 300 Employee

• Supervisor

  • Sep 2013 - Present

• Operations Manager

  • Aug 2017 - Nov 2017

   Coach a team of supervisors to improve and sustain meets or exceed behavior in client KPI performance. Maintain updated stats and daily reporting teams trending performance. Ownership of daily attendance for coaches and advisors. Payroll consistency with minimal errors. Weekly one on ones with you coaches individually to discuss performance, commitments, action items and team’s performance. Attend client calibrations and readout sessions with preparedness and clarity of action plans, data and analysis of team/center that comes across articulate and professional. Show less



Enova International

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Sep 2018 - Mar 2019



LaSalle Network

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Salesperson

  • Jul 2018 - Sep 2018