Jeremiah Field

Senior Account Manager at Anyone Home Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Charleston, South Carolina, United States, US

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5.0

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Nicole Coffman, MBA

Jeremiah's calm and consultative demeanor helps put colleagues and clients at ease. Working in the benefits software industry can be fast paced, but all actions and decisions Jeremiah applies are always with the long-term success and sustainability in mind. His eagerness to learn and collaborate with others across teams is an invaluable asset. Jeremiah is quick to learn new concepts and applications. He then takes this information and communicates those lessons to coach his clients. Working with Jeremiah was a wonderful experience and I would jump at the opportunity to work with him on future endeavors.

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Senior Account Manager
      • Aug 2021 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Customer Success Manager IV
      • Apr 2017 - Jul 2021

      Lead a large market (in excess of 5,000 lives per customer) portfolio of 12-17 customers. Manage projects for annual Open Enrollment periods for each client including secure requirements, coordinate efforts of other project team members, collaborate with internal and external stakeholders to deliver files, and facilitate post-Open Enrollment assessments. Onboard newly hired Customer Success Managers and mentor peers in time management, customer escalations and processes and procedures. Lead a large market (in excess of 5,000 lives per customer) portfolio of 12-17 customers. Manage projects for annual Open Enrollment periods for each client including secure requirements, coordinate efforts of other project team members, collaborate with internal and external stakeholders to deliver files, and facilitate post-Open Enrollment assessments. Onboard newly hired Customer Success Managers and mentor peers in time management, customer escalations and processes and procedures.

    • United States
    • Insurance
    • 700 & Above Employee
    • Claim Team Manager
      • Apr 2013 - Apr 2017

    • Claim Support Services Supervisor
      • Jun 2012 - Apr 2013

    • Claim Representative
      • Oct 2009 - Jun 2012

    • Auto Estimator
      • Oct 2005 - Oct 2009

Education

  • Weber State University
    Bachelors of Science, Double Major in Criminal Justice and Sociology
    1999 - 2001
  • The American College
    CLU, Chartered Life Underwriter
    2009 - 2011
  • Brigham Young University - Idaho
    Associates of Arts and Sciences, Major in Criminal Justice
    1998 - 1999

Community

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