Experience

Bentley Credit Control (Pty) Ltd

• South Africa
• Financial Services
• 1 - 100 Employee

• Senior Pre legal Debt collection Specialist

  • Dec 2004 - Present

  Managing credit control and debt management activities Maximizing cash collection Problem solving and timely decision making Meeting monthly and yearly targets Daily management of debts and collections Liaison with the clients with regard to the status of the customer account All administrative duties, including professional electronic communication with a client Training of new employee's Assists other collectors with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines. Determines when an account is to be turned over to Bentley Attorney's for legal action Show less



R L Daly Attorney's Pty Ltd

• Mount Edgecombe

• Call Centre Supervisor

  • Dec 2001 - Dec 2004

  Managing 40 staff Client liason's Query Investigator Managing 40 staff Client liason's Query Investigator



R L Daly Incorporated

• Supervisor

  • Dec 2001 - Nov 2004