Jerard Terence Fernandez

Devops Platform Engineer at Safeway Philtech Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Credentials

  • CompTIA Linux (Powered by LPI)
    CompTIA
    Aug, 2015
    - Oct, 2024
  • ITIL v3 Foundation
    EXIN
    Mar, 2015
    - Oct, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Jul, 2021
    - Oct, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Jul, 2021
    - Oct, 2024
  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
    Nov, 2019
    - Oct, 2024
  • LPIC-1
    Linux Professional Institute
    Aug, 2015
    - Oct, 2024
  • SUSE 11 Tech Spec
    Novell
    Aug, 2015
    - Oct, 2024
  • SUSE Certified Linux Administrator 11
    Novell
    Aug, 2015
    - Oct, 2024

Experience

  • Safeway Philtech Inc.
    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Devops Platform Engineer
      • Sep 2019 - Present

  • Asian Development Bank (ADB)
    • Philippines
    • International Trade and Development
    • 700 & Above Employee
    • Linux System Administrator
      • Jan 2018 - Sep 2018

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ITO Service Delivery Consultant III
      • Jul 2016 - Jan 2018

  • PCM: The Right Technology, Delivered.
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Linux System Administrator
      • Jun 2011 - Mar 2016

      Manage Linux Servers / Virtualization Management Manage Linux Servers / Virtualization Management

  • CXC
    • Australia
    • Human Resources Services
    • 200 - 300 Employee
    • System Administrator
      • May 2010 - Jun 2011

      Manages Network including routers / servers Manages servers running on Linux / Windows Manages Network including routers / servers Manages servers running on Linux / Windows

  • Linkstar Inc.
    • System / Network Administrator
      • May 2008 - Oct 2009

      Sole decision-maker responsible in establishing the company's internet, network, router, back up management and cable connections.Plans, implements and supports all IT-related issues including network and IT infrastructure.Oversaw entire network administration including internet access, file management and back up, user accounts and applications management.Maintains and supports Servers, Network peripherals, hardware and software issues of client desktops.Installs and maintains server side services.

  • NuComm International
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Quality Assurance Specialist
      • Nov 2006 - Dec 2007

      Perform quality assurance analysis by reviewing calls made by Customer Service RepresentativesImplement and oversee successful campaign metrics thru live coaching of CSRs. Perform quality assurance analysis by reviewing calls made by Customer Service RepresentativesImplement and oversee successful campaign metrics thru live coaching of CSRs.

  • NCO/RMH Teleservices Inc.
    • Level 2 Technical Support Representative
      • Oct 2004 - Aug 2006

      Handles escalated technical support inquiries.Support tri-media inquires thru Email, Phone and Chat. Handles escalated technical support inquiries.Support tri-media inquires thru Email, Phone and Chat.

  • West Contact Services Inc
    • Technical Support Representative
      • Jun 2004 - Aug 2004

      Develop thorough understanding of ISP services such as Internet Connection, E-mail, and Online Messaging systems.Provides technical support. Develop thorough understanding of ISP services such as Internet Connection, E-mail, and Online Messaging systems.Provides technical support.

  • eTelecare International Inc
    • Technical Support Representative
      • Jun 2003 - Jun 2004

      Develop thorough knowledge of Hardware support.Perform basic installation and/or troubleshooting of vendor embedded applications.Handles and troubleshoot hardware and software related issues. Develop thorough knowledge of Hardware support.Perform basic installation and/or troubleshooting of vendor embedded applications.Handles and troubleshoot hardware and software related issues.

Education

  • Informatics International College Q.C., Philippines
    BSIT, IT
    2007 - 2009
  • Mapua IT Center
    CCNA
    2010 - 2010
  • Meralco Foundation Institute
    Linux Systems and Network Administration
    2006 - 2006
  • AMA Computer University – Makati
    1999 - 2002
  • De La Salle University
    1997 - 1999
  • Our Lady of Assumption College
    -

Community

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