jerald pradeep

Senior IT Support & Network Engineer at MedAbyss Healthcare RCM Services Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior IT Support & Network Engineer
      • Jan 2017 - Dec 2022

      *Coordinate with vendors and with company personnel to facilitate purchases. Handling the IT inventory (Fixed Asset portal) and ITAM (IT Asset management) portals. Taking care of Resource Allocation Management Systems (RAMS) where software’s are allocated and released according to the license availability problems. *Configure AWS instance in testing mode for accessing client websites. Configure the AWS cloud management service to monitor and manage their services. Also Manage Nutanix on… Show more *Coordinate with vendors and with company personnel to facilitate purchases. Handling the IT inventory (Fixed Asset portal) and ITAM (IT Asset management) portals. Taking care of Resource Allocation Management Systems (RAMS) where software’s are allocated and released according to the license availability problems. *Configure AWS instance in testing mode for accessing client websites. Configure the AWS cloud management service to monitor and manage their services. Also Manage Nutanix on premise Cloud server cluster’s *Creating NT login for new users to our configured Centos AD server with RSA and VPN connectivity & other project related software’s configured for remote work from home users. Resolving Incident & Change management requests in tickets and remedy requests & team mail box of Centralized Phoenix team within SLA. Provide support for Voice services and equipments like Avaya, Cisco & Zoom *Design, configure, Diagnose, troubleshoot and resolve - hardware, software, network and server related issues within SLA using Bomgar Remote Support tool. *Rack and stack of all networking and server equipment’s like Cisco Router/Switch, Fortigate firewall, and Dell server, Supermicro, IBM servers using RAID controllers according to the BRDRack and stack of all networking and server equipment’s like Cisco Router/Switch, Fortigate firewall, and Dell server, Supermicro, IBM servers using RAID controllers according to the BRD *Using SCCM Client centre and package management, Dameware and Aptean remote tool for troubleshooting the software installation issues, Outlook connectivity issues in windows operating system environment. Show less *Coordinate with vendors and with company personnel to facilitate purchases. Handling the IT inventory (Fixed Asset portal) and ITAM (IT Asset management) portals. Taking care of Resource Allocation Management Systems (RAMS) where software’s are allocated and released according to the license availability problems. *Configure AWS instance in testing mode for accessing client websites. Configure the AWS cloud management service to monitor and manage their services. Also Manage Nutanix on… Show more *Coordinate with vendors and with company personnel to facilitate purchases. Handling the IT inventory (Fixed Asset portal) and ITAM (IT Asset management) portals. Taking care of Resource Allocation Management Systems (RAMS) where software’s are allocated and released according to the license availability problems. *Configure AWS instance in testing mode for accessing client websites. Configure the AWS cloud management service to monitor and manage their services. Also Manage Nutanix on premise Cloud server cluster’s *Creating NT login for new users to our configured Centos AD server with RSA and VPN connectivity & other project related software’s configured for remote work from home users. Resolving Incident & Change management requests in tickets and remedy requests & team mail box of Centralized Phoenix team within SLA. Provide support for Voice services and equipments like Avaya, Cisco & Zoom *Design, configure, Diagnose, troubleshoot and resolve - hardware, software, network and server related issues within SLA using Bomgar Remote Support tool. *Rack and stack of all networking and server equipment’s like Cisco Router/Switch, Fortigate firewall, and Dell server, Supermicro, IBM servers using RAID controllers according to the BRDRack and stack of all networking and server equipment’s like Cisco Router/Switch, Fortigate firewall, and Dell server, Supermicro, IBM servers using RAID controllers according to the BRD *Using SCCM Client centre and package management, Dameware and Aptean remote tool for troubleshooting the software installation issues, Outlook connectivity issues in windows operating system environment. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administration with Accounts and HRM
      • Jan 2015 - Dec 2016

      Overall 12 years Experience in Medical Billing, Sales and Business Development, I have around 7 years of experience in Medical billing. I am beginner in Medical coding. Ability to plan, organize and complete the project as an individual also willing to work as a team player in challenging and creative environment. Intend to build my career in fast growing company with committed & Dedicated people Overall 12 years Experience in Medical Billing, Sales and Business Development, I have around 7 years of experience in Medical billing. I am beginner in Medical coding. Ability to plan, organize and complete the project as an individual also willing to work as a team player in challenging and creative environment. Intend to build my career in fast growing company with committed & Dedicated people

Education

  • Annamalai University
    Bachelor's degree, Business Administration and Management, General

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