Experience

MITEC Medical

• United States
• Medical Device
• 1 - 100 Employee

• Customer Service Representative

  • May 2023 - Present

  Duties and responsibilities include but not limited to: • Interact proactively with customers who call or visit our office. • Assist costumer, visitors or Sales Representatives handling products in/out of the office. • Support the Administrative Coordinator and the Sales representatives during the periodic cycle counts and monthly inventory at the office and for outside locations. Identify discrepancies and report physical inventory counts to Administrative Coordinator. • Keep records of customer interactions, transactions, comments, and complaints. • Interact with delivery carrier employees. • Support the Administrative Coordinator during the process of destruction of expired products. • Keep the inventory organize. • Perform miscellaneous material handling activities which may include receiving, organizing, repackaging and consolidation. • Ensure customer satisfaction and provide professional customer support. • Support the Sales Team delivering products to costumer following the safety protocols. • Assist the logistical and organization of corporate events. • Perform of any other administrative duties that may be assigned to facilitate effectively in the operations at the organization. Show less



Celebration Brands Limited

• Jamaica
• Manufacturing
• 1 - 100 Employee

• Distribution Centre Associate

  • Oct 2022 - Dec 2022

  • Performs logistics related services such as assigning routes for auditing purposes. This is to the drivers to make sure the routes are plotting properly. • And also assign the drivers to there correct routes• Creates key performance indicators monthly reports for contract drivers.

• Inventory Data Entry Clerk

  • May 2022 - Oct 2022

  • Collect data of the daily stock counts and makes adjustments for unpick goods, unsettled routes from delivery trucks and goods that is not migo between warehouses island wide.• Prepares inventory reconciliation/variance reports daily for supervisory and managerial staff.



T. Geddes Grant Distributors Limited

• Jamaica
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Data Entry Clerk

  • May 2021 - Dec 2021

  • Prepare, compile, sort and review source data for computer entry • Maintain database by entering new and updated customer/account information • Recommend changes to the system if inefficiencies present themselves • Resolves discrepancies by using standard procedures or returning incomplete documents to supervisor/manager for resolution. • Enter data from source document into prescribed computer databases, files and forms • Scan document into document management systems or databases if required • Store completed documents in designated locations • Generating periodic reports and requests for information and access to relevant files • Comply with data integrity and security policies by maintaining customer confidence and protects operations by keeping information confidential • Maintain operations by following policies and procedures and reporting needed changes. • Secures information by completing data base backups where required • Maintaining and updating the database system as necessary • Verify entered customer and account data by reviewing, correcting, deleting, or re-entering data • Tests customer and account system changes and upgrades by inputting new data Show less



University of the Commonwealth Caribbean (UCC)

• Jamaica
• Higher Education
• 100 - 200 Employee

• Student Worker

  • Apr 2021 - May 2021

  Registrations and finances issues Registrations and finances issues



IslandNet

• Jamaica
• IT Services and IT Consulting
• 1 - 100 Employee

• Field tech Engineer/ inventory management

  • Nov 2019 - Jun 2020

  • Installing radio and necessary hardware at customer locations • Climbing radio towers to install, repair, or remove radio equipment • Drive into assigned territory to troubleshoot, install, or remove company equipment • Receive and send daily schedule/ productivity reports via online communication messaging system and respond timely to all instant messages sent daily • Enforce safety protocol at all times • Programming radio using IP address and do networking • Do surveillance for new radio locations • Check and monitor batteries on site locations • Do alignment for point to point connection (P.T.P) • Managing the check list of equipment • Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data • Perform regular inspection on all equipment and maintain compliance to all regulations • Check and see to it that all equipment is in good and working condition before they go to technicians • Organize the layout of the warehouse to improve efficiency and easy access to goods • Perform regular inspection on all equipment and maintain compliance to all regulations • Check in and check out of all equipment • Prepare equipment for technician to go on their schedule jobs • Keep check of in coming and out going stocks • Keep a detailed records of where each equipment, items/material went and when they are back in the inventory stock Show less



GJ & H Cabinet Designs & More Ltd

• Unit 12, R 1 Commercial Park 12-13 Maverley Avenue, Kingston 10, Jamaica W.I

• Warehouse and distributor supervisor

  • Aug 2018 - Nov 2019

  Keep equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs • Updates job knowledge by participating in educational opportunities; reading technical publications • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods • Measure and report the effectiveness of warehousing activities and employee’s performance • Interface with customer to answer questions or solve problems • Administer all employee schedules and provide training to subordinates as per requirement and supervise all everyday production schedules and assist to resolve all maintenance issues • Maintain quality of all products and prepare appropriate budget and reports to be submitted to management and ensure optimal level of profitability for plant • Maintain record of all raw materials coming to plant and maintain efficient safety regulations for same and organize all tools to increase efficiency of all activities • Prepare efficient plans for purchase of all manufacturing materials and manage inventory • Perform regular inspection on all machinery and maintain compliance to all regulations • Maintain all plant equipment and perform troubleshoot on same to resolve all issues • Perform regular inspection on all machinery and maintain compliance to all regulations • Manage inventory of all plant supplies and ensure accuracy in same according to required policies and procedures and manage all communication for safety standards • Supervise warehouse team members including performance and attendance management • Ensure all staff adhere to safety standards as it relates to occupational health and safety requirement • Organize the layout of the warehouse to improve efficiency and easy access to goods • Implement new systems and policies to add innovation to company’s operations Show less



Jamaican Teas Ltd

• Jamaica
• Manufacturing
• 1 - 100 Employee

• Machine and packing Operator

  • Dec 2016 - May 2018

  • Operate tools in order to aid in the manufacturing process • Observe and follow company safety rules and regulations • Sort and Weight Products • Collaborate with fellow team members to ensure that equipment is in proper working order • Assist in the installation, maintenance, and repair of machinery • Packaging of products for distribution • Ensure accurate preparation and distribution of company products • Operate Product-Packaging Equipment • Perform periodic checks on equipment and solve problems as detected. • Communicate with team members and support teams to ensure continuous production of the correct product at high-quality levels with minimal wasted time and materials Show less