Experience

Sheraton Deira Hotel and Towers
• Housekeeping Supervisor
• Housekeeping Supervisor

  • Aug 2008 - Present

  ⦁ Assists in the development of Rosters. ⦁ Carry out the duties of a Housekeeping Supervisor (Public Areas) when required. ⦁ To understand and demonstrate competently the standards and procedures as set out by your department. ⦁ Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. ⦁ Undertake additional duties as requested by the Executive Housekeeper and Hotel Management. ⦁ Assist in training new staff members, coach them and monitor their performance. ⦁ Full awareness of currently daily status of hotel. ⦁ Ensure smooth hand over to next shift. ⦁ Communication and recording of complaints. ⦁ Be aware of daily functions, events, VIP and group arrivals. ⦁ Making linen inventory every month. Show less