Vice President Operations

• Feb 2021 - Present

Senior Executive Director

• May 2020 - Feb 2021

Executive Director

• Jul 2019 - May 2020

Executive Director

• Jan 2015 - May 2019

- Responsible for all branch decision making and operations including driving the financial development strategy, community engagement, business operations, facility management, human resources, membership, and program/membership services of the branch in accordance with the policies, by-laws and constitution of the YMCA.- Drive all fund raising and financial development initiatives in the community.

Association Director of Membership

• Jan 2015 - Jan 2015

- Responsible for developing and leading a strategic path for membership growth within the association.- Oversight of annual membership budgets and sales goals for the association.- Responsible for implementing best practices for the recruitment, training and development of membership sales and service staff throughout the association.- Designed standard operating procedures for branches and membership departments.

Membership Director

• Feb 2004 - Dec 2014

- Developed and implemented a branch membership and marketing plan to achieve membership enrollment targets. - Implemented member retention plan; membership appreciation days, member recognition, membership surveys and other evaluations about overall member satisfaction.- Assisted Executive Director with annual support campaign as Team Lead and Special Event Manager.- Provides support and leadership to the Membership Committee in establishing best practices for the department and branch.- Attended and reported at Board of Advisors meetings along with assisting the Executive Director in Board Cultivation events.- Successfully led and motivated staff and volunteer teams to achieve high standards that raise overall quality and excellence while accomplishing their financial goals and meeting the organizations mission and vision through strategic planning.