Experience

Wahl Water
• Canada
• Consumer Services
• 1 - 100 Employee
• Administration

  • Jul 2023 - Present

SMS Equipment Inc.
• Canada
• Machinery Manufacturing
• 700 & Above Employee
• Service Agent

  • Jan 2022 - Jul 2023


Manitoulin Transport

• Canada
• Truck Transportation
• 700 & Above Employee

• Quotations

  • Jun 2020 - Jan 2022

• Customer Service Representative

  • Sep 2019 - Jun 2020

  Customer ServiceResponsibilities: Answering customer inquiries, via phone, email, chat in a timely manner to their complete satisfaction.



Spraying Systems Co.

• United States
• 1 - 100 Employee

• Customer Service/Inside Sales

  • Jan 2015 - Sep 2019

  Customer Service and Inside Sales for a major worldwide spraying systems and parts manufacturer. Canadian office located in Mississauga, ON. Responsibilities included: Order processing from initial call through to A/R, Sales and Quotations, Return Processing, Office Administration, Sales Assistant, Policies and Procedures, Recruiting, Training, Logisticsd and Customs clearance, CRM, KPI's, ROA. All aspects of managing the Canadian office. Customer Service and Inside Sales for a major worldwide spraying systems and parts manufacturer. Canadian office located in Mississauga, ON. Responsibilities included: Order processing from initial call through to A/R, Sales and Quotations, Return Processing, Office Administration, Sales Assistant, Policies and Procedures, Recruiting, Training, Logisticsd and Customs clearance, CRM, KPI's, ROA. All aspects of managing the Canadian office.



Atlantic Coated Papers Ltd.

• Canada
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Customer Service/Order Desk/Logistics

  • Jan 2010 - Oct 2014

  Customer Service and Order Desk for Extrusion Coating and Lamination Services company. Responsibilities included: Customer Service, Order Processing, CRM, Sales Assistant, Logistics, assisting Production Manager with purchasing, AR Customer Service and Order Desk for Extrusion Coating and Lamination Services company. Responsibilities included: Customer Service, Order Processing, CRM, Sales Assistant, Logistics, assisting Production Manager with purchasing, AR



Frank T. Ross & Sons LTD.

• Canada
• Manufacturing
• 1 - 100 Employee

• Customer Service/Order Desk/Inside Sales

  • Apr 2006 - Dec 2010

  Company produced the Nature Clean line of all natural cleaning and personal care products. Responsibilities: Order Desk: Order processing and Inside Sales. CRM Management, AR, Sales Assistant, Logistics Responsibilities: Procurement and Logistics Assistant: Co-ordinating the purchase of all production products, including, bottles, labels, packaging, chemicals, essential oils, from numerous major suppliers and co-ordinating/shipping into co-packers for production on a very tight schedule. Show less



Adel Glass & Mirror

• Customer Service/Order Desk/Estimating/Sales/Production Scheduling

  • 1995 - 2006

  Customer Service for a Glass and Mirror fabricator. Responsibilities: Customer service, order desk, determining accurate sizing for product through various means. Direct Sales, walk-in, phone, email. for contractors, and public. Product selection. Assisting production with co-ordinating availability of product on tight production schedules and tight contractors and builder specifications.. Sales department assistance. AR. Customer Service for a Glass and Mirror fabricator. Responsibilities: Customer service, order desk, determining accurate sizing for product through various means. Direct Sales, walk-in, phone, email. for contractors, and public. Product selection. Assisting production with co-ordinating availability of product on tight production schedules and tight contractors and builder specifications.. Sales department assistance. AR.