Experience

ATBAS GmbH & Co. KG

• Germany
• Information Technology & Services
• 1 - 100 Employee

• IT / Software Support Professional

  • Oct 2021 - Present

  • Telephone troubleshooting of software and hardware problems • Support in optimising company processes in connection with the ATBAS software • Correcting and documenting programme errors • Testing new programme versions • Sale of hardware and consumables • Telephone troubleshooting of software and hardware problems • Support in optimising company processes in connection with the ATBAS software • Correcting and documenting programme errors • Testing new programme versions • Sale of hardware and consumables



Umwelt- und Ingenieurtechnik GmbH Dresden

• Information Technology & Services
• 1 - 100 Employee

• Marketing- / Sales representative

  • Jul 2019 - Aug 2021

  • Responsibility for the graphic and content revision of the homepage (especially for the departments Environmental Monitoring and Mineral Resources) • Introduction, elaboration and permanent implementation of newsletters • Main contact person in the area of after sales • Generating and qualifying leads (cold acquisition by mail) • Organization of trade fairs ( particularly virtual trade fairs) • Responsibility for the graphic and content revision of the homepage (especially for the departments Environmental Monitoring and Mineral Resources) • Introduction, elaboration and permanent implementation of newsletters • Main contact person in the area of after sales • Generating and qualifying leads (cold acquisition by mail) • Organization of trade fairs ( particularly virtual trade fairs)



Avedo GmbH

• Germany
• Telecommunications
• 200 - 300 Employee

• Inside Sales Unitymedia - Building owner department

  • Nov 2012 - Jun 2019

  • Sales of home connections and Internet, telephone, TV and mobile communications products • Technical advice on in-house cabling and hardware • Communicator between customers, specialist departments and external partners (e.g. construction companies) • All-round customer support, from general questions to legal complaints • Purchasing of consumables • Invoicing and order entry • Sales of home connections and Internet, telephone, TV and mobile communications products • Technical advice on in-house cabling and hardware • Communicator between customers, specialist departments and external partners (e.g. construction companies) • All-round customer support, from general questions to legal complaints • Purchasing of consumables • Invoicing and order entry



MF Dental GmbH

• Olbersdorf

• Head of the Office

  • Oct 2010 - Jul 2012

  • Independent management of the office • Invoice preparation • Preparing monthly financial statements • Correspondence with dentists and suppliers • Purchase of consumables • Preparation of quotations • Regular courier trips to dentists • Independent management of the office • Invoice preparation • Preparing monthly financial statements • Correspondence with dentists and suppliers • Purchase of consumables • Preparation of quotations • Regular courier trips to dentists



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• IT Support Professional for Apple products

  • Mar 2010 - Sep 2010

  • Telephone support for customers with technical problems • Logging of support cases in English language • Telephone support for customers with technical problems • Logging of support cases in English language



Weniger GmbH

• Cunewalde

• Office clerk

  • Sep 2008 - May 2009

  • Calculation and database maintenance • Preparation of quotations • Correspondence with suppliers • Calculation and database maintenance • Preparation of quotations • Correspondence with suppliers