Jenny Marklund

Travel Specialist at Bellarome Travel
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT
Languages
  • English Native or bilingual proficiency
  • Italian Professional working proficiency
  • Spanish Elementary proficiency
  • Swedish Native or bilingual proficiency

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Credentials

  • Master Gardener
    Washington State University
    May, 2018
    - Oct, 2024
  • Permaculture Design Certificate
    The Dirt Rich School at Compass Rose Farms
    Nov, 2017
    - Oct, 2024

Experience

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Specialist
      • May 2023 - Present

      Full-time travel specialist with Nordic countries in focus.

    • Travel Specialist
      • Dec 2022 - May 2023

      Part-time specializing in Scandinavia & the Nordics as a destination for Bellarome Travel.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Director Customer Experience
      • Dec 2022 - Present

  • Self-employed
    • Port Townsend, Washington, United States
    • Nanny
      • Nov 2021 - Jul 2022

      Caring and nurturing children while meeting them at their level of need. Created an enriching environment for children to thrive by finding opportunities to help them grow. Coordinated scheduling, and managed client expectations by providing clear communication. Red Cross CPR Certified. Caring and nurturing children while meeting them at their level of need. Created an enriching environment for children to thrive by finding opportunities to help them grow. Coordinated scheduling, and managed client expectations by providing clear communication. Red Cross CPR Certified.

    • United States
    • Restaurants
    • Server/Bartender
      • Aug 2020 - Nov 2021

    • United States
    • Retail
    • 1 - 100 Employee
    • Marketing Communications Manager
      • May 2021 - Oct 2021

      Created and implemented procedures for shift duties. Received and organized all new products for the start up. Merchandised product on the shopfloor and in display windows. Created and designed layouts for email newsletters. Coordinated advertising campaigns with the local press, news outlets, and social media platforms. Greeted customers in a friendly and professional way. Trained new hires on Shopify Ecommerce & POS system. Created and implemented procedures for shift duties. Received and organized all new products for the start up. Merchandised product on the shopfloor and in display windows. Created and designed layouts for email newsletters. Coordinated advertising campaigns with the local press, news outlets, and social media platforms. Greeted customers in a friendly and professional way. Trained new hires on Shopify Ecommerce & POS system.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Assistant Manager in E-Commerce/Customer Care
      • Mar 2019 - Jun 2020

      Acting manager when the manager is off-site 2-4 days a week. Oversaw all online orders; from sourcing items in various stock locations to checking the quality and neatly packaging up orders for delivery. Coordinating with the courier services for timely deliveries, along with fixing any issues with shipments. First point of contact with any incoming customer care inquiries, via e-mail & telephone. Responsible for training new hires.

    • E-Commerce/Retail Assistant
      • Nov 2018 - Mar 2019

      Approachable, interact with customers, managing financial transactions, and detailed product knowledge

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Grocery Manager
      • Mar 2018 - Oct 2018

      Oversaw stock intake for freight deliveries. Ordered stock from distributors. Prepared store displays. Stocked shelves with product and organized inventory. Trained new hires. Assisted customers and skillfully promoted items relevant to them. Oversaw stock intake for freight deliveries. Ordered stock from distributors. Prepared store displays. Stocked shelves with product and organized inventory. Trained new hires. Assisted customers and skillfully promoted items relevant to them.

  • The Rose Theatre
    • Port Townsend, Washington, USA
    • Assistant Theatre Manager
      • Aug 2016 - Mar 2018

      Supervised general employees, all under 18. Responsible for ticket sales, concessions and all alcohol sales. Handled daily till at box office and concessions counter. POS system competence. Oversaw implementation of Health Department standards. Supervised general employees, all under 18. Responsible for ticket sales, concessions and all alcohol sales. Handled daily till at box office and concessions counter. POS system competence. Oversaw implementation of Health Department standards.

  • Mo Chilli BBQ Food Truck
    • Port Townsend, Washington, USA
    • Server/Cashier/Line Cook
      • Sep 2015 - Nov 2017

      Food Truck Server – Both private and public catering events. As the first point of contact with customers, received orders at window and ensured quality service at efficient speeds. Food Truck Server – Both private and public catering events. As the first point of contact with customers, received orders at window and ensured quality service at efficient speeds.

  • SpinDrift Rowing
    • Port Townsend, Washington, USA
    • Administrative Assistant
      • Sep 2015 - Mar 2016

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Sales Associate
      • Feb 2015 - Aug 2015

  • Liam's Bistro
    • Greater Seattle Area
    • Hostess Server
      • Oct 2014 - Aug 2015

  • The Starlight Room
    • Port Townsend, Washington, USA
    • Lead Bartender
      • Jan 2014 - Oct 2014

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Nanny
      • Mar 2013 - Dec 2013

  • Detector AB
    • Gothenburg, Sweden
    • Market Research Assistant
      • Mar 2011 - Mar 2013

  • The Rose Theatre
    • Port Townsend, Washington, USA
    • Concessions/Box Office Attendant
      • Nov 2008 - Oct 2010

Education

  • Peninsula College
    Associate's degree
    2009 - 2014
  • Löftadalens Folkhögskola
    Vocational, Tourism & Hospitality
    2011 - 2012
  • Port Townsend High School
    High School Diploma, GPA 3.8
    2006 - 2010

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