Experience

McCormack Insurance Consulting / PCF Partner

• United States
• Insurance
• 1 - 100 Employee

• Client Account Manager

  • Jan 2022 - Present

  Salt Lake City Metropolitan Area



AMPIAN HR

• United States
• Human Resources Services
• 1 - 100 Employee

• Benefits Analyst

  • Jul 2019 - Dec 2021

  Sandy, UT



Cytozyme

• United States
• Biotechnology
• 1 - 100 Employee

• Human Resources

  • Dec 2017 - Jul 2019

  Greater Salt Lake City Area As the one and only HR employee at Cytozyme I am responsible for performing all HR-related duties on a professional level. I have responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, employment law compliance and payroll. My duties include: • Maintaining employee data in ADP payroll system and processing bi-weekly payroll • Administering the… Show more As the one and only HR employee at Cytozyme I am responsible for performing all HR-related duties on a professional level. I have responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, employment law compliance and payroll. My duties include: • Maintaining employee data in ADP payroll system and processing bi-weekly payroll • Administering the compensation program; monitoring the performance evaluation program and revising as necessary • Performing benefits administration including claims resolution, change reporting, invoice auditing/approving, and communicating benefit information to employees • Conducting recruitment effort for all exempt and nonexempt personnel, students and temporary employees, and conducting new-employee orientation • Handling employee relations counseling, outplacement counseling and exit interviewing • Administering Cafeteria Plan including document tracking and reimbursements • Maintaining compliance with federal and state regulations concerning employment • Performing other related duties as required and assigned Show less



Solera, Inc.

• United States
• Information Technology & Services
• 700 & Above Employee

• Human Resources

  • May 2016 - Dec 2017

  South Jordan, UT Provided support to non-exempt and exempt employees, who were both remote and on site. Focused on being a business partner and a strong recruiter for my assigned client groups. Energized the workforce and helped the HR department function more efficiently and effectively, moving paper processes to digital workflow. • Created and implemented company-wide HR onboarding process to ensure new employees have a successful experience • Organized and conducted employee new hire orientation… Show more Provided support to non-exempt and exempt employees, who were both remote and on site. Focused on being a business partner and a strong recruiter for my assigned client groups. Energized the workforce and helped the HR department function more efficiently and effectively, moving paper processes to digital workflow. • Created and implemented company-wide HR onboarding process to ensure new employees have a successful experience • Organized and conducted employee new hire orientation and exit interviews • Lead recruiting efforts by finding, qualified candidates to fill company openings: utilize job boards, employee referrals, college recruiting, career fairs, social media tools, and networking • Performed coaching and counseling on employee issues and provided customer service by answering employee requests and questions • Assisted operations management with HR policy adherence, disciplinary actions, and documentation Show less



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Human Capital Management Consultant

  • Jul 2015 - May 2016

  Greater Salt Lake City Area Coordinated with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues. Managed the client relationship until the client is transitioned to ADP's Client Service organization following implementation. • Completed Health Care Reform Specialist training and certification • Managed client implementations for PPACA by working with clients to implement solutions that directly impacted client organizations • Provided… Show more Coordinated with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues. Managed the client relationship until the client is transitioned to ADP's Client Service organization following implementation. • Completed Health Care Reform Specialist training and certification • Managed client implementations for PPACA by working with clients to implement solutions that directly impacted client organizations • Provided in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations consistent with Total Client Experience solution delivery • Collaborated with the clients to analyze existing systems, policies, and procedures in connection with client business objectives • Recommended modifications to client systems, policies and procedures to further business and implementation objectives Show less



Younique Products

• United States
• Retail Health and Personal Care Products
• 700 & Above Employee

• HR Manager

  • May 2014 - Jul 2015

  Lehi, UT Directed numerous Human Resources activities for 300+ employee organization, including administration of payroll processing, HRIS systems, retirement plan, workers’ compensation claims, employee benefits, and employee satisfaction. Closely monitored changes to relevant laws and ensured legal compliance. • Formed the HR department; developed structure, including hiring 4 additional HR professionals to assist in the daily operations of the company • Developed policies and procedures for… Show more Directed numerous Human Resources activities for 300+ employee organization, including administration of payroll processing, HRIS systems, retirement plan, workers’ compensation claims, employee benefits, and employee satisfaction. Closely monitored changes to relevant laws and ensured legal compliance. • Formed the HR department; developed structure, including hiring 4 additional HR professionals to assist in the daily operations of the company • Developed policies and procedures for all aspects of human resources in a company that had grown from 50 employees to over 300 employees in a period of 1 year • Implemented full payroll system for employee management including HRIS, benefits tracking, applicant tracking and PPACA adherence • Created and managed all HR processes, including company handbook, HR policies, and performance management practices • Lead all internal training including Non Harassment, Effectively Managing Teams, and Effective Interviewing; currently creating leadership program for future leaders as well as succession planning • Responsible for all benefits, including billing, reconciliation, annual plan structure, and rate negotiation Show less



Origins Financial Services

• Director, Cardholder Experience

  • 2012 - 2014

  Lehi, UT Developed and implemented effective customer service department goals, policies, and practices by utilizing in-depth knowledge of company products and programs. Was integral in rolling out a new card product offering by gathering cardholder feedback, creating marketing material, and completing all tasks during implementation. • Initiated, executed, and managed all aspects of department operations including hiring, training, monitoring, and coaching a department of 30 customer service… Show more Developed and implemented effective customer service department goals, policies, and practices by utilizing in-depth knowledge of company products and programs. Was integral in rolling out a new card product offering by gathering cardholder feedback, creating marketing material, and completing all tasks during implementation. • Initiated, executed, and managed all aspects of department operations including hiring, training, monitoring, and coaching a department of 30 customer service agents • Set performance goals for customer service agents, and monitored goals using KPI's • Utilized database technology and modeling tools to optimize the effectiveness of HR strategies and projects for effective and ongoing decisions • Resolved escalated customer issues including all agency complaints Show less



Galileo Financial Technologies

• United States
• Financial Services
• 400 - 500 Employee

• HR Generalist

  • 2007 - 2011

  Performed human resources-related duties at a professional level in functional areas such as employee relations, training, recruiting, and employment law for 300+ employees. Partnered with employees and management to communicate various human resource policies, procedures, standards and government regulations. • Partnered with HR Director to create and define company policies; produced company handbook and interpreted policies for employees and management staff • Spearheaded all HR… Show more Performed human resources-related duties at a professional level in functional areas such as employee relations, training, recruiting, and employment law for 300+ employees. Partnered with employees and management to communicate various human resource policies, procedures, standards and government regulations. • Partnered with HR Director to create and define company policies; produced company handbook and interpreted policies for employees and management staff • Spearheaded all HR related audits including I-9, employee file, SAS70 and PCI compliance • Interviewed, screened, and recruited job applicants to fill entry-level, professional, and technical job openings; hired 75+ customer service reps in a 1 month period • Developed and maintained HR analytics and kept senior leadership apprised of trends; made recommendations regarding employee engagement and morale • Established grievance procedures to resolve investigations for both management and employees Show less



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• HR Generalist/Analyst

  • 2002 - 2006

  Greater Salt Lake City Area Executed human resources-related duties for 400-employee organization. Was handpicked as a Generalist for a new GE business, which employed 200+ employees in 10 locations across the United States. Was integral in providing consistent and compliant HR support in all locations. • Developed and maintained HR analytics and commission payouts for 100+ home loan officers • Championed worksite recognition programs that increased employees’ productivity and satisfaction • Won 2004 GE… Show more Executed human resources-related duties for 400-employee organization. Was handpicked as a Generalist for a new GE business, which employed 200+ employees in 10 locations across the United States. Was integral in providing consistent and compliant HR support in all locations. • Developed and maintained HR analytics and commission payouts for 100+ home loan officers • Championed worksite recognition programs that increased employees’ productivity and satisfaction • Won 2004 GE Imagination Award for championing several HRIS restructure projects and program upgrades • Maintained affirmative action program, filed EEO-1 report annually, and kept other records in accordance with state and federal guidelines Show less